34 treff

customer loyalty
Customer loyalty programmes and clubs
Butscher, Stephan A
Bok Engelsk 2016 · Vis mer
Customer loyalty programmes and clubs
Stephan A. Butscher.
Bok Engelsk 2002 · Vis mer
Handbook of research on customer loyalty
edited by Debbie I. Keeling, Ko de Ruyter...
Bok Engelsk 2022 · Vis mer
Mobile Telecommunication Customer Loyalty in Nigeria : Determining factors.
Bello, Olayiwola.
Bok Engelsk 2012 · Vis mer
Researching Customer Satisfaction & Loyalty
Szwarc, Paul.
Bok Engelsk 2005 · Vis mer
Customer clubs and loyalty programmes : a practical guide
Butscher, Stephan A
Bok Engelsk 1998 · Vis mer
What's the Secret? : To Providing a World-Class Customer Experience.
DiJulius, John R.
Bok Engelsk 2008 · Vis mer
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Michael D. Johnson, Anders Gustafsson
Bok Engelsk 2000 · Vis mer
The value profit chain : treat employees like customers and customers like employees
James L. Heskett, W. Earl Sasser, Leonard...
Bok Engelsk 2003 · Vis mer
The loyalty leap : turning customer information into customer intimacy
Pearson, Bryan
Bok Engelsk 2012 · Vis mer
The wallet allocation rule : winning the battle for share
Timothy L. Keiningham; Lerzan Aksoy; Luke...
Bok Engelsk 2015 · Vis mer
Vis flere utgaver
Vis flere utgaver
Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers
Larson, John A.
Bok Engelsk · Vis mer
The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value
James L. Heskett, W. Earl Sasser, Jr., Le...
Bok Engelsk 1997 · Vis mer
Capturing loyalty : how to measure, generate, and profit from highly satisfied customers /
John A. Larson and Bennett E. McClellan ;...
Bok Engelsk · Vis mer
Roadmap to revenue : how to sell the way your customers want to buy
Kristin Zhivago
Bok Engelsk 2011 · Vis mer
Predicting Market Success : New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand
Passikoff, Robert.
Bok Engelsk 2006 · Vis mer
Never Lose a Customer Again : Turn Any Sale into Lifelong Loyalty in 100 Days.
Coleman, Joey.
Bok Engelsk 2018 · Vis mer
Managing the customer experience : turning customers into advocates
Shaun Smith and Joe Wheeler
Bok Engelsk 2002 · Vis mer
Monster loyalty : how Lady Gaga turns followers into fanatics
Huba, Jackie
Bok Engelsk 2013 · Vis mer
Scoring points : how Tesco continues to win customer loyalty
Clive Humby, Terry Hunt and Tim Phillips
Bok Engelsk 2007 · Vis mer
Return on customer : creating maximum value from your scarcest resource
Don Peppers and Martha Rogers
Bok Engelsk 2005 · Vis mer
The quest for loyalty : creating value through partnership
edited with an introduction by Frederick ...
Bok Engelsk 1996 · Vis mer
The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty /
Shep Hyken.
Bok Engelsk · Vis mer
Loyalty myths : hyped strategies that will put you out of business and proven tactics that really work
Timothy L. Keiningham ... [et al.]
Bok Engelsk 2005 · Vis mer
The loyalty link : how loyal employees create loyal customers
McCarthy, Dennis G
Bok Engelsk 1997 · Vis mer
Getting naked : a business fable about shedding the three fears that sabotage client loyalty
Patrick Lencioni
Bok Engelsk 2010 · Vis mer
Overpromise and overdeliver : how to design and deliver extraordinary customer experiences
Barrera, Rick
Bok Engelsk 2009 · Vis mer
Sell the brand first : how to sell your brand and create lasting customer loyality
Dan Stiff
Bok Engelsk 2006 · Vis mer
I'll be back : how to get customers to come back again and again /
Shep Hyken.
Bok Engelsk · Vis mer
I'll be back : how to get customers to come back again and again /
Shep Hyken.
Engelsk · Vis mer