The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty /
Shep Hyken.
Bok Engelsk
Annen tittel | |
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Utgitt | Sound Wisdom
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Opplysninger | When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.
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Emner | |
Dewey | |
ISBN | 1-64095-053-2
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