The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty /


Shep Hyken.
Bok Engelsk
Annen tittel
Utgitt
Sound Wisdom
Opplysninger
When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.
Emner
Dewey
ISBN
1-64095-053-2

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