Loyalty myths : hyped strategies that will put you out of business and proven tactics that really work
Timothy L. Keiningham ... [et al.]
Bok Engelsk 2005
Annen tittel | |
---|---|
Utgitt | Hoboken, N.J. : John Wiley & Sons , c2005
|
Omfang | XVII, 254 s. : ill.
|
Emner | |
ISBN | 0471743151
|