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service industries management
Service operations management
Robert G. Murdick, Barry Render, Roberta ...
Bok Engelsk 1990 · Vis mer
Service operations management
Robert Johnston, Michael Shulver, Nigel S...
Bok En 2021 · Vis mer
Service operations management
Roger W. Schmenner
Bok Engelsk 1995 · Vis mer
Service management : operations, strategy, information technology
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok Engelsk 2008 · Vis mer
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Activity-based management : for service industries, government entities, and nonprofit organizations
James A. Brimson, John Antos
Bok Engelsk 1994 · Vis mer
Service management : theory and practice
John R. Bryson, Jon Sundbo, Lars Fuglsang...
Bok Engelsk 2020 · Vis mer
Service logic
Per Skålén ; translation: Rikard Ehnsiö.
Bok Engelsk 2018 · Vis mer
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The quest for quality in services
A. C. Rosander
Bok Engelsk 1989 · Vis mer
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
David E. Bowen, Richard B. Chase, Thomas ...
Bok Engelsk 1990 · Vis mer
Service management for competitive advantage
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok Engelsk 1994 · Vis mer
Service management and operations
Cengiz Haksever ... [et al.]
Bok Engelsk 2000 · Vis mer
Research handbook on services management
Mark M Davis.
Bok Engelsk 2022 · Vis mer
Service management : operations, strategy, information technology /
Sanjeev Bordoloi, Associate Professor of ...
Bok Engelsk 2019 · Vis mer
Service operations management : improving service delivery
Johnston, Robert.
Bok Engelsk 2012 · Vis mer
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Handbook of services marketing & management
Teresa A. Swartz, Dawn Iacobucci, editors...
Bok Engelsk 2000 · Vis mer
The management and marketing of services
Peter Mudie and Angela Cottam
Bok Engelsk 1999 · Vis mer
Managing services marketing : text and readings
John E. G. Bateson
Bok Engelsk 1995 · Vis mer
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Services marketing management : a strategic perspective
Hans Kasper, Piet van Helsdingen, Mark Ga...
Bok Engelsk 2006 · Vis mer
Service design capabilities
by Nicola Morelli, Amalia de Götzen, Luca...
Bok Engelsk 2021 · Vis mer
Service management : strategy and leadership in service business
Richard Normann
Bok Engelsk 2002 · Vis mer
Services marketing management : an international perspective
by Hans Kasper, Piet van Helsdingen, Wout...
Bok Engelsk 1999 · Vis mer
Knowledge services management : organizing around internal markets
Peter K. Mills, Kevin M. Snyder
Bok Engelsk 2010 · Vis mer
Interactive services marketing
Raymond P. Fisk, Stephen J. Grove, Joby J...
Bok Engelsk 2000 · Vis mer
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Lean six sigma service excellence : a guide to green belt certification and bottom line improvement
Taylor, Gerald M
Bok Engelsk 2009 · Vis mer
Product development for the service sector : lessons from market leaders
Robert G. Cooper, Scott J. Edgett
Bok Engelsk 1999 · Vis mer
Principles of service marketing and management
Lovelock, Christopher H.
Bok Engelsk 1999 · Vis mer
Service management : an integrated approach to supply chain management and operations
Cengiz Haksever; Barry Render
Bok Engelsk 2013 · Vis mer
Developing new services : incorporating the voice of the customer into strategic service development
Caroline M. Fisher, James T. Schutta
Bok Engelsk 2003 · Vis mer
The Complete Guide to Foodservice in Cultural Institutions : Keys to Success in Restaurants, Catering and Special Events
Manask, Arthur M.
Bok Engelsk 2002 · Vis mer
Services marketing : people, technology, strategy
Lovelock, Christopher H.
Bok Engelsk 2007 · Vis mer
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