267 treff

service industries
Services Marketing : integrating customer focus across the firm /
Valarie A. Zeithaml, Mary Jo Bitner, Dway...
Bok Engelsk 2024 · Vis mer
An Introduction to service design : designing the invisible,
Lara Penin
Bok Engelsk 2018 · Vis mer
Involving customers in new service development
editors, Bo Edvardsson ... [et al.]
Bok Engelsk 2006 · Vis mer
Services marketing management : a strategic perspective
Hans Kasper, Piet van Helsdingen, Mark Ga...
Bok Engelsk 2006 · Vis mer
Services and the knowledge-based economy
edited by Mark Boden and Ian Miles
Bok Engelsk 2000 · Vis mer
The economics of services : development and policy
Jan Owen Jansson
Bok Engelsk 2006 · Vis mer
Service management : strategy and leadership in service business
Richard Normann
Bok Engelsk 2002 · Vis mer
The Service productivity and quality challenge
edited by Patrick T. Harker
Bok Engelsk 1995 · Vis mer
Service quality : multidisciplinary and multinational perspectives
edited by Stephen W. Brown ... [et al.]
Bok Engelsk 1991 · Vis mer
Innovation orientation in business services : scope, scale and measurement /
Krzysztof Borodako, Jadwiga Berbeka, Mich...
Bok Engelsk 2021 · Vis mer
Knowledge intensive business services : organizational forms and national institutions
edited by Marcela Miozzo, Damian Grimshaw...
Bok Engelsk 2006 · Vis mer
Occupational stress in the service professions
Maureen F Dollard, Anthony H Winefield an...
Bok Engelsk 2003 · Vis mer
Services trade in the Balkans
Constantine Michalopoulos, Vasileios Pano...
Bok Engelsk 2002 · Vis mer
Spatial econometrics of services
A.S. Bailly ... [et al.]
Bok Engelsk 1992 · Vis mer
Delivering quality service : balancing customer perceptions and expectations
Valarie A. Zeithaml, A. Parasuraman, Leon...
Bok Engelsk 1990 · Vis mer
After industrial society? : the emerging self-service economy
Jonathan Gershuny
Bok Engelsk 1978 · Vis mer
The political economy of the service transition
edited by Anne Wren
Bok Engelsk 2013 · Vis mer
Services marketing : managing the service value chain
Manfred Bruhn and Dominik Georgi
Bok Engelsk 2006 · Vis mer
Services marketing : concepts, strategies & cases
K. Douglas Hoffman, John E.G. Bateson
Bok Engelsk 2006 · Vis mer
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Living knowledge : the dynamics of professional service work
edited by Arne Carlsen, Roger Klev and Ge...
Bok Engelsk 2004 · Vis mer
Services marketing management : an international perspective
by Hans Kasper, Piet van Helsdingen, Wout...
Bok Engelsk 1999 · Vis mer
The management and marketing of services
Peter Mudie and Angela Cottam
Bok Engelsk 1999 · Vis mer
Service Quality Measurement : Issues and Perspectives.
Rodrigues, Lewlyn L. R.
Bok Engelsk 2013 · Vis mer
Knowledge services management : organizing around internal markets
Peter K. Mills, Kevin M. Snyder
Bok Engelsk 2010 · Vis mer
Business services in European economic growth
edited by Luis Rubalcaba and Henk Kox
Bok Engelsk 2007 · Vis mer
Design for Six Sigma for service
Kai Yang
Bok Engelsk 2005 · Vis mer
Quantifying the impact of services liberalization in a developing country
Denise Eby Konan, Keith E. Maskus
Bok Engelsk 2004 · Vis mer
Professional services : text and cases
Thomas DeLong, Ashish Nanda
Bok Engelsk 2003 · Vis mer
Services blueprint : roadmap for execution
Ravi Kalakota and Marcia Robinson
Bok Engelsk 2003 · Vis mer
Marketing services : competing through quality
Leonard L. Berry, A. Parasuraman
Bok Engelsk 1991 · Vis mer