49 treff

kundeservice
High level modeling and evaluation of multi-channel services
Shang Gao
Bok Engelsk 2011 · Vis mer
Best face forward : why companies must improve their service interfaces with customers
Jeffrey F. Rayport, Bernard J. Jaworski
Bok Engelsk 2005 · Vis mer
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
Reichheld, Frederick F.
Bok Engelsk 2011 · Vis mer
The second century : reconnecting customer and value chain through build-to-order : moving beyond mass and lean production in the auto industry
Matthias Holweg, Frits K. Pil
Bok Engelsk 2004 · Vis mer
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Customer relationship management : a strategic imperative in the world of e-business
editor and contributor Stanley A. Brown
Bok Engelsk 2000 · Vis mer
Vad är lean? : en guide till kundfokus och flödeseffektivitet
Niklas Modig & Pär Åhlström
Bok Svensk 2012 · Vis mer
The customization 500 : an international benchmark study on mass customization and personalization in consumer e-commerce
Dominik Walcher & Frank Piller
Bok Engelsk 2012 · Vis mer
Kundtillfredsställelse och kundmätningar
Lars Sörqvist
Bok Svensk 2000 · Vis mer
Relationship marketing : new strategies, techniques, and technologies to win the customers you want and keep them forever
Ian H. Gordon
Bok Engelsk 1998 · Vis mer
Handbook of research in mass customization and personalization. Vol. 1. Strategies and concepts

Bok Engelsk 2010 · Vis mer
Handbook of research in mass customization and personalization. Vol. 2. Applications and cases

Bok Engelsk 2010 · Vis mer
The lawyer's field guide to effective business development
William J. Flannery, Jr.
Bok Engelsk 2007 · Vis mer
Dimensioning of product support : issues, challenges and opportunities
Tore Markeset
Bok Engelsk 2003 · Vis mer
Survival guide : public communications for water professionals
Sheri Wantland, editor ; illustrated by J...
Bok Engelsk 2002 · Vis mer
Improving the potentials of logistics processes : identification and solutions
Antti Lehmusvaara
Bok Engelsk 1998 · Vis mer
Voices into choices : acting on the voice of the customer
Center for Quality of Management: Gary Bu...
Bok Engelsk 1997 · Vis mer
Core process management
Olof Rentzhog
Bok Engelsk 1996 · Vis mer
Erfolgreich im Vertrieb : innovative Informationssysteme zur Angebotserstellung : Tagung Neu-Ulm, 30. und 31. August 1990

Bok Språk ikke angitt 1990 · Vis mer
Profitable customer care
Alfred Tack
Bok Engelsk 1992 · Vis mer