Voices into choices : acting on the voice of the customer
Center for Quality of Management: Gary Burchill, Christina Hepner Brodie
Bok Engelsk 1997
| Utgitt | Madison, Wis. : Joiner Associates , 1997
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|---|---|
| Omfang | XVIII, 430 s. : ill.
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| Opplysninger | "A Joiner publication"
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| Emner | |
| ISBN | 1884731139
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