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customer relations management
Customer relationship management
Peelen, Ed.
Bok Engelsk 2013 · Vis mer
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Customer relationship management : concepts, applications and technologies /
Prior, Daniel D.,
Bok Engelsk 2024 · Vis mer
Customer relationship management : concept, strategy, and tools /
V. Kumar, Werner Reinartz.
Bok Engelsk 2017 · Vis mer
Customer relationship management : concepts and technologies /
Francis Buttle and Stan Maklan.
Bok Engelsk 2019 · Vis mer
CRM : redefining customer relationship management
Jeffrey Peel
Bok Engelsk 2002 · Vis mer
Customer relationship management : a databased approach
V. Kumar, Werner J. Reinartz
Bok Engelsk 2006 · Vis mer
Relationship marketing : management of customer relationships
Manfred Bruhn
Bok Engelsk 2003 · Vis mer
Customer relationship management strategies in the digital era
Süphan Nasir, Istanbul University, Turkey...
Bok Engelsk 2015 · Vis mer
Tilt : shifting your strategy from products to customers
Dawar, N.
Bok Engelsk 2013 · Vis mer
Customer Relationship Management: Getting It Right
Kincaid, Judith W
Bok Engelsk 2002 · Vis mer
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Customer Experience : Future Trends and Insights /
by C. Shaw, Q. Dibeehi, S. Walden.
Bok Engelsk 2010 · Vis mer
Fundamentals of Customer-Focused Management : Competing Through Service
John, Joby
Bok Engelsk 20031201 · Vis mer
Customer-Centric Marketing : Build Relationships, Create Advocates, and Influence Your Customers.
Cundari, Aldo.
Bok Engelsk 2015 · Vis mer
Salesforce. com for Dummies.
Wong, Tom.
Bok Engelsk 2014 · Vis mer
Designing the customer-centric organization : a guide to strategy, structure, and process /
Jay R. Galbraith.
Bok Engelsk 2005 · Vis mer
Choose your customer : how to compete against the digital giants and thrive /
Jonathan L. S. Byrnes and John S. Wass.
Bok Engelsk 2021 · Vis mer
Customer Experience Management : A Revolutionary Approach to Connecting with Your Customers.
Schmitt, Bernd H.
Bok Engelsk 2003 · Vis mer
The customer centricity playbook : implement a winning strategy driven by customer lifetime value /
Fader, Peter S.,
Bok Engelsk 2018 · Vis mer
Strategic Customer Management : Strategizing the Sales Organization.
Piercy, Nigel F.
Bok Engelsk 2009 · Vis mer
Managing global customers : an integrated approach
George S. Yip, Audrey J. M. Bink
Bok Engelsk 2007 · Vis mer
Service strategy : management moves for customer results
Jacques Horovitz
Bok Engelsk 2004 · Vis mer
Scaling up excellence : getting to more without settling for less
Sutton, Robert I
Bok Engelsk 2014 · Vis mer
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Converting customer value : from retention to profit
Murphy, John A.
Bok Engelsk 2006 · Vis mer
Customer experience management rebooted : are you an experience brand or an efficiency brand? /
Steven Walden.
Bok Engelsk 2017 · Vis mer
How to sell technical equipment and services
James R. Hutton
Bok Engelsk 2006 · Vis mer
Value proposition design : how to create products and services customers want
written by Alex Osterwalder ... [et al.] ...
Bok Engelsk 2014 · Vis mer
Horizontal management : beyond total customer satisfaction
by D. Keith Denton
Bok Engelsk 1991 · Vis mer
The wallet allocation rule : winning the battle for share
Timothy L. Keiningham; Lerzan Aksoy; Luke...
Bok Engelsk 2015 · Vis mer
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Harvard business review on customer relationship management

Bok Engelsk 2002 · Vis mer
Maximize Your Social : A One-Stop Guide to Building a Social Media Strategy for Marketing and Business Success.
Schaffer, Neal.
Bok Engelsk 2013 · Vis mer