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customer relations management
The CRM handbook : a business guide to customer relationship management /
Dyché, Jill.
Bok Engelsk 2002 · Vis mer
Value proposition design
Osterwalder, Alexander,
Bok Engelsk 2014 · Vis mer
Judgment on the front line : how smart companies win by trusting their people
DeRose, Chris
Bok Engelsk 2012 · Vis mer
The moneymakers : how extraordinary managers win in a world turned upside down
Fink, Anne-Marie
Bok Engelsk 2009 · Vis mer
Operational excellence : using lean six sigma to translate customer value through global supply chains
Martin, James W.
Bok Engelsk 2008 · Vis mer
Putting customers first : standards for serving the American people /
National Performance Review (U.S.)
Bok Engelsk · Vis mer
Kellogg on branding : the marketing faculty of the Kellogg School of Management
edited by Alice M. Tybout and Tim Calkins...
Bok Engelsk 2005 · Vis mer
The new pioneers : the men and women who are transforming the workplace and marketplace
Thomas Petzinger, Jr
Bok Engelsk 1999 · Vis mer
Improving regulatory systems : accompanying report of the National Performance Review, Office of the Vice President /
National Performance Review (U.S.)
Bok Engelsk · Vis mer
Corporate reputation : brand and communication
Stuart Roper, Chris Fill
Bok Engelsk 2012 · Vis mer
The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do /
Chowdhury, Subir.
Bok Engelsk 2005 · Vis mer
Mastering data mining : the art and science of customer relationship management
Michael J.A. Berry, Gordon Linoff
Bok Engelsk 2000 · Vis mer
Relevance regained : from top-down control to bottom-up empowerment
H. Thomas Johnson
Bok Engelsk 1992 · Vis mer
Built for use : driving profitability through the user experience
Karen Donoghue
Bok Engelsk 2002 · Vis mer
Business @ the speed of stupid : how to avoid technology disasters in business
Dan Burke and Alan Morrison
Bok Engelsk 2001 · Vis mer
Sense & respond : how successful organizations listen to customers and create new products continuously /
Jeff Gothelf & Josh Seiden.
Bok Engelsk 2017 · Vis mer
The Conversation Manager : The Power of the Modern Consumer, the End of the Traditional Advertiser
Belleghem, Steven Van.
Bok Engelsk 2012 · Vis mer
Kvalitet från behov till användning /
Bo Bergman, Bengt Klefsjö.
Bok Svensk 2012 · Vis mer
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The mom test : how to talk to customers and learn if your business is a good idea when everyone is lying to you
by Rob Fitzpatrick
Bok Engelsk · Vis mer
Digital transformation : build your organization's future for the innovation age /
Lindsay Herbert.
Bok Engelsk 2017 · Vis mer
Behind the Cloud : The Untold Story of How Salesforce. com Went from Idea to Billion-Dollar Company-And Revolutionized an Industry.
Benioff, Marc.
Bok Engelsk 2009 · Vis mer
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Spark
Winsor, John
Bok Engelsk 2006 · Vis mer
Microsoft Dynamics CRM 2011 Administration Bible.
Wittemann, Matthew.
Bok Engelsk 2011 · Vis mer
Do the right thing : how dedicated employees create loyal customers and large profits
James F. Parker
Bok Engelsk 2008 · Vis mer
Usability success stories : how organizations improve by making easier-to-use software and Web sites
[edited by] Paul Sherman
Bok Engelsk 2006 · Vis mer
HR from the heart : inspiring stories and strategies for building the people side of great business
Libby Sartain with Martha I. Finney
Bok Engelsk 2003 · Vis mer
Client-consultant collaboration : coping with complexity and change
Buono, Anthony F.; Poulfelt, Flemming
Bok Engelsk 2009 · Vis mer
Tactical Transparency : How Leaders Can Leverage Social Media to Maximize Value and Build Their Brand.
Holtz, Shel.
Bok Engelsk 2008 · Vis mer
Marketing mavens
Capon, Noel.
Bok Engelsk 2007 · Vis mer
Sales Therapy : Effective Selling for the Small Business Owner.
Leboff, Grant.
Bok Engelsk 2007 · Vis mer