Do the right thing : how dedicated employees create loyal customers and large profits

James F. Parker
Bok Engelsk 2008


Utgitt	Upper Saddle River, N.J. : Wharton School Publishing , c2008
Omfang	IX, 263 s.
Emner	Southwest Airlines Co : (NO-TrBIB)3096301 Airlines - Management - United States Customer relations - United States Customer services - United States
ISBN	9780132343343

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