256 treff

customer relations
Managing global customers : an integrated approach
George S. Yip, Audrey J. M. Bink
Bok Engelsk 2007 · Vis mer
Customer experience 3.0 : high-profit strategies in the age of techno service /
John A. Goodman.
Bok Engelsk 2014 · Vis mer
Scaling up excellence : getting to more without settling for less
Sutton, Robert I
Bok Engelsk 2014 · Vis mer
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Customer service : career success through customer loyalty
Paul R. Timm
Bok Engelsk 2008 · Vis mer
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The future of competition : co-creating unique value with customers
C.K. Prahalad, Venkat Ramaswamy
Bok Engelsk 2004 · Vis mer
The customer loyalty pyramid
Michael W. Lowenstein
Bok Engelsk 1997 · Vis mer
Converting customer value : from retention to profit
Murphy, John A.
Bok Engelsk 2006 · Vis mer
Scaling up excellence : getting to more without settling for less /
Robert I. Sutton, Huggy Rao.
Bok Engelsk 2014 · Vis mer
Auditing Social Media : A Governance and Risk Guide
Scott, Peter R.
Bok Engelsk 2011 · Vis mer
How to sell technical equipment and services
James R. Hutton
Bok Engelsk 2006 · Vis mer
Building great customer experiences
Colin Shaw and John Ivens
Bok Engelsk 2005 · Vis mer
UnSelling : The New Customer Experience
Stratten, Scott.
Bok Engelsk 2014 · Vis mer
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Performance-driven CRM : how to make your customer relationship management vision a reality
Stanley A. Brown and Moosha Gulycz
Bok Engelsk 2002 · Vis mer
Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business
Shuman, Jeffrey C.
Bok Engelsk 2002 · Vis mer
Customer service : career success through customer satisfaction
Paul R. Timm
Bok Engelsk 2001 · Vis mer
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Sell yourself first : the most critical element in every sales effort
Freese, Thomas A
Bok Engelsk 2010 · Vis mer
The wallet allocation rule : winning the battle for share
Timothy L. Keiningham; Lerzan Aksoy; Luke...
Bok Engelsk 2015 · Vis mer
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Fundamentals of Customer-Focused Management : Competing Through Service
John, Joby
Bok Engelsk 20031201 · Vis mer
Building customer loyalty : how you can help keep customers returning
Barbara A. Glanz
Bok Engelsk 1994 · Vis mer
Nincompoopery : why your customers hate you, and how to fix it /
John R. Brandt.
Bok Engelsk · Vis mer
Maximize Your Social : A One-Stop Guide to Building a Social Media Strategy for Marketing and Business Success.
Schaffer, Neal.
Bok Engelsk 2013 · Vis mer
The six fundamentals of success : the rules for getting it right for yourself and your organization
Stuart R. Levine
Bok Engelsk 2005 · Vis mer
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Conquering consumerspace : marketing strategies for a branded world
Michael R. Solomon
Bok Engelsk 2003 · Vis mer
Assuring customer satisfaction : a guide for business and industry
[by] Rodney L. Cron
Bok Engelsk 1974 · Vis mer
Customer-centered telecommunications services marketing
Karen G. Strouse
Bok Engelsk 2004 · Vis mer
Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers
Larson, John A.
Bok Engelsk · Vis mer
Experiential marketing : consumer behavior, customer experience and the 7Es /
Batat, Wided.
Bok Engelsk 2019 · Vis mer
Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization
Desatnick, Robert L.
Bok Engelsk 1993 · Vis mer
Capturing loyalty : how to measure, generate, and profit from highly satisfied customers /
John A. Larson and Bennett E. McClellan ;...
Bok Engelsk · Vis mer
Simplicity marketing : end brand complexity, clutter, and confusion
Steven M. Cristol, Peter Sealey
Bok Engelsk 2000 · Vis mer