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serviceindustri
Service innovation : organizational responses to technological opportunities & market imperatives
editors: Joe Tidd, Frank M. Hull
Bok Engelsk 2003 · Vis mer
The AMA handbook of marketing for the service industries
Carole A. Congram, editor, Margaret L. Fr...
Bok Engelsk 1991 · Vis mer
Service modelling : principles and applications
Vilho Räisänen
Bok Engelsk 2006 · Vis mer
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Quality management in service organizations : an interpretation of the service quality phenomenon and a synthesis of international research
Evert Gummesson
Bok Engelsk 1993 · Vis mer
Service management : ledning och strategi i tjänsteproduktion
Richard Normann ; [översättning från enge...
Bok Svensk 1983 · Vis mer
Liberalisation of Trade in Renewable-Energy Products and Associated Goods: Charcoal, Solar Photovoltaic Systems, and Wind Pumps and Turbines

Bok Engelsk · Vis mer
Managing service operations : design and implementation
Bill Hollins and Sadie Shinkins
Bok Engelsk 2006 · Vis mer
Produktivitet i tjänstesektorn : vad kan vi lära av världens ledande tjänsteföretag? : en sammanfattning av "Achieving service productivity"

Bok Svensk 1993 · Vis mer
The limits to certainty : facing risks in the new service economy
by Orio Giarini and Walter R. Stahel
Bok Engelsk 1989 · Vis mer
China's service sector : a new battlefield for international corporations
Yadong Luo
Bok Engelsk 2001 · Vis mer
Employment and growth in the knowledge-based economy

Bok Engelsk 1996 · Vis mer
Trade in services and developing countries

Bok Engelsk 1989 · Vis mer
Understanding the service economy : employment, productivity, location
Thomas M. Stanback, Jr. ; with a foreword...
Bok Språk ikke angitt 1979 · Vis mer
A complete and balanced service scorecard : creating value through sustained performance improvement
Rajesh K. Tyagi, Praveen Gupta
Bok Engelsk 2008 · Vis mer
Developments in the call centre industry : analysis, changes and challenges
edited by John Burgess and Julia Connell
Bok Engelsk 2006 · Vis mer
National atlas of Sweden Manufacturing and services
special editor Claes Göran Alvstam ; them...
Bok Engelsk 1995 · Vis mer
Quality of service : making it really work
Bo Edvardsson, Bertil Thomasson and John ...
Bok Engelsk 1994 · Vis mer
Service management for competitive advantage
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok Engelsk 1994 · Vis mer
Service industries : growth and location
Daniels, P.W.
Bok Språk ikke angitt 1982 · Vis mer
Managerial leadership in the post-industrial society
Philip Sadler
Bok Engelsk 1988 · Vis mer
Servicedesign
Søren Bechmann
Bok Dansk 2010 · Vis mer
EVU auf dem Wege zum Dienstleistungsunternehmen : Instrumente und Beispiele : Tagung Berlin, 18. und 19. Februar 1997

Bok Tysk 1997 · Vis mer
Design and management of service processes : keeping customers for life
Rohit Ramaswamy
Bok Engelsk 1996 · Vis mer
The Changing geography of advanced producer services : theoretical and empirical perspectives
edited by Peter W. Daniels and Frank Moul...
Bok Engelsk 1991 · Vis mer
Services in central and eastern European countries
Zienkowski, Leszek
Bok Engelsk 1991 · Vis mer
Managing the service economy : prospects and problems : essays commissioned for the inaugural conference of the Fishman-Davidson Center for the Study of the Service Sector, Wharton School, University of Pennsylvania
edited by Robert P. Inman
Bok Engelsk 1985 · Vis mer
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How to design better services
Clatworthy, Simon
Kombidokument Engelsk 2014 · Vis mer
Building quality service : with competency-based human resource management
Lynn van der Wagen
Bok Engelsk 1994 · Vis mer
Intern servicekvalitet : idéer för interna serviceenheter
Sten Bertil Säby
Bok Språk ikke angitt 1987 · Vis mer
Economic, technological and locational trends in European services
Jeremy Howells
Bok Språk ikke angitt 1988 · Vis mer