Handbook of customer satisfaction and loyalty measurement
Nigel Hill and Jim Alexander
Bok Engelsk 2006
| Utgitt | Aldershot : Gower , c2006
|
|---|---|
| Omfang | XIV, 273 s. : ill.
|
| Utgave | 3rd ed.
|
| Opplysninger | 1. utg. 1996 med tittel: Handbook of customer satisfaction measurement
|
| Emner | |
| ISBN | 0566087448. - 9780566087448
|
Handbook of customer satisfaction and loyalty measurement
Nigel Hill and Jim Alexander
Bok · Engelsk · 2000
Nigel Hill and Jim Alexander
Bok · Engelsk · 2000
