25 treff

Assessing service quality : satisfying the expectations of library customers
Peter Hernon, Ellen Altman, Robert E. Dug...
Bok Engelsk 2015
Getting started with evaluation
Peter Hernon, Robert E. Dugan and Joseph ...
Bok Engelsk 2014
Library leadership in the United States and Europe : a comparative study of academic and public libraries
Peter Hernon and Niels Ole Pors, editors
Bok Engelsk 2013
Reflecting on the future of academic and public libraries
edited by Peter Hernon and Joseph R. Matt...
Bok Engelsk 2013
Shaping the future : advancing the understanding of leadership
Peter Hernon, editor
Bok Engelsk 2010
Assessing service quality : satisfying the expectations of library customers
Peter Hernon, Ellen Altman
Bok Engelsk 2010
A Terrible thunder : the story of the New Orleans sniper
by Peter Hernon
Bok Engelsk 2010
Convergence and collaboration of campus information services
edited by Peter Hernon and Ronald R. Powe...
Bok Engelsk 2008
Academic librarians as emotionally intelligent leaders
edited by Peter Hernon, Joan Giesecke, an...
Bok Engelsk 2007
Making a difference : leadership and academic libraries
edited by Peter Hernon and Nancy Rossiter...
Bok Engelsk 2007
Comparative perspectives on e-government : serving today and building for tomorrow
edited by Peter Hernon, Rowena Cullen, Ha...
Bok Engelsk 2006
Outcomes assessment in higher education : views and perspectives
edited by Peter Hernon and Robert E. Duga...
Bok Engelsk 2004
The next library leadership : attributes of academic and public library directors
Peter Hernon, Ronald R. Powell, and Arthu...
Bok Engelsk 2003
An action plan for outcomes assessment in your library
Peter Hernon and Robert E. Dugan
Bok Engelsk 2002
Assessing service quality : satisfying the expectations of library customers
Peter Hernon and Ellen Altman
Bok Engelsk 1998
Service quality in academic libraries
Peter Hernon, Ellen Altman
Bok Engelsk 1996
Library and information science research : perspectives and strategies for improvement
edited by Charles R. McClure, Peter Herno...
Bok Engelsk 1991
Evaluation and library decision making
Peter Hernon, Charles R. McClure
Bok Engelsk 1990
United States Government information policies : views and perspectives
edited by Charles R. McClure, Peter Herno...
Bok Engelsk 1989
Microcomputers for library decision making : issues, trends, and applications
edited by Peter Hernon, Charles R. McClur...
Bok Språk ikke angitt 1986
GPO's depository library program : a descriptive analysis
Peter Hernon, Charles R. McClure, Gary R....
Bok Engelsk 1985
Public access to government information : issues, trends, and strategies
Peter Hernon, Charles R. McClure
Bok Engelsk 1984
Developing collections of U.S. government publications
by Peter Hernon, Gary R. Purcell
Bok Språk ikke angitt 1982
Microforms and government information
by Peter Hernon
Bok Engelsk 1981
Use of government publications by social scientists
Peter Hernon
Bok Språk ikke angitt 1979