The Nordstrom way to customer experience excellence : creating a values-driven service culture /

Robert Spector, Breanne O. Reeves.
Bok · Engelsk · 2017 · Electronic books.

Medvirkende	Reeves, Breanne O., (author.)
Omfang	1 online resource (164 pages)
Utgave	Third edition.
Opplysninger	Includes index.
Emner	Nordstrom (Firm) - Management. Customer services - United States Department stores - Management. - United States
Sjanger	Electronic books.
Dewey	658.8/12
ISBN	1-119-37537-1. - 1-119-37538-X