Crafting service processes : the art and science /

Jean Harvey.
Bok · Engelsk · 2019 · Electronic books.

Omfang	1 online resource (204 pages) : : illustrations
Emner	Organizational effectiveness. Service industries - Management.
Sjanger	Electronic books.
Dewey	658
ISBN	1-5231-4647-8. - 1-953079-11-3