Self-presentation and self-praise in the digital workplace
Anna Danielewicz-Betz.
Bok Engelsk 2022
| Omfang | 1 online resource (xvi, 242 pages) : : digital, PDF file(s).
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| Utgave | 1st ed.
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| Opplysninger | Title from publisher's bibliographic system (viewed on 22 Feb 2022).. - Cover -- Front Matter -- Half Title -- Title page -- Copyright information -- Dedication -- Illustrations -- Preface -- Chapter C01-C04 -- Chapter 1 PUTTING THE 'SELF' FIRST -- 1.1 Introduction: Neoliberalism and the Self -- 1.2 Neoliberalism at Work in the Digital Workplace -- 1.3 The Neoliberal Work Ethos and On-Demand Economy -- 1.4 Rhetoric of Fear -- 1.5 Digital Transformation: Towards a Digital Enterprise -- 1.5.1 Digital traction metrics and permission-based collaborative communication -- 1.5.2 Open and connective communication -- 1.6 The Concept of Self -- 1.6.1 The social self and self-presentation -- 1.6.2 Self-presentation and self-centred activities in competitive business environment -- 1.7 Conclusion -- Chapter 2 ENTERPRISE SOCIAL MEDIA AFFORDANCES AS DRIVERS OF SELF-PRESENTATION -- 2.1 Introduction -- 2.1.1 ESM: Theoretical framework -- Community of practice -- Weak tie theory -- Group social capital theory -- Social exchange theory -- 2.2 ESM Affordances -- 2.2.1 Collaboration tools and tagging -- 2.3 Visibility, Transparency, and Other Key Affordances as Triggers of Self-Presentation on ESM -- 2.3.1 Understanding self-presentation in the context of ESM identity -- 2.3.2 Construction of online identity via self-praise: A rhetorical perspective -- 2.3.2.1 ESM and IT identities -- 2.4 Gamification as a Technological Affordance and Its Impact on Self-Motivation and Self-Presentation -- 2.4.1 Gamification of business: Driving self-praise -- 2.4.2 Praise as a gamification technique -- 2.4.3 Gaming affordances -- 2.5 Quantified Self at Work (QSW) and Enforced Self-Praise -- 2.6 Conclusion -- Chapter 3 SELF-PRESENTATION AND SELF-PRAISE ON ENTERPRISE SOCIAL MEDIA -- 3.1 Introduction -- 3.2 Self-Praise (Non-)Spaces: Organisational Typology -- 3.3 Self-Praise: A Cross-Cultural (Rhetorical) Perspective.. - 'I am not the only one' -- Basking in other's glory, name-dropping, ' "I" as representing the team' -- 4.4.3.1 Female gender solidarity (all women as a 'team') -- 4.4.4 LinkedIn: Self-praise and self-congratulations at individual level -- Self-praise via a title, activities, and number of followers -- Explicit self-praise -- a. Awards -- b. Name-dropping -- Association with the self-praising person -- Self- and other congratulations, accompanied by gender and race solidarity -- Self-praise via third-party praise -- Self-praise via association (with a family member) -- Self-mention when congratulating someone else (third-party compliment) -- Self-praise by proxy -- Self-praise by proxy and self-mention -- Mitigated self-praise by simultaneously congratulating someone else -- Reinforced self-elicitation of further praise, following on initial reactions -- Self-praise via numerous hashtags (and scale of cooperation at the corporate level) -- Sharing of earned badges and quiz results -- 4.4.4.1 #Humblebragging on LinkedIn -- Provocative endorsement of self-praise -- 'I'm humbled' (hedged by giving credit to others, sharing, and under-bragging) -- 4.4.5 LinkedIn: Self-praise at the customer level -- #customerexperience -- #customersuccess and #customerdelight -- Customer success combined with team reference -- Customer success: Job opening -- Corporate/team self-praise via 'leading the way' in relation to #coronavirus -- Flexible and adjustable customer care and engagement in the face of remote work and social distancing due to COVID-19 (supported with images) -- 4.5 Self-Praise at the Social Level (COVID-19-Related) -- 4.6 Conclusions -- 4.7 Wider Implications, Reflections, and Recommendations -- End Matter -- Bibliography -- Index.. - 3.3.1 Self-praise as a rhetorical device in Graeco-Roman oratory tradition -- 3.3.2 Self-praise and cultural norms in modern times -- 3.4 Gender Perspective on Self-Promotional Behaviour -- 3.5 Pragmatic Linguistics Framework of Self-Praise: Face-Flattering Acts -- 3.6 Self-Praise Classification -- 3.7 Self-Presentation in the Corporate Environment: The Self-Praise Levels -- 3.7.1 Self-praise at the corporate/company level -- 3.7.2 Self-praise at the team level -- 3.7.3 Self-praise at the individual level -- 3.7.4 Self-praise at the customer level -- 3.8 Self-Presentational Nature of Corporations -- 3.8.1 Corporate philanthropic discourse -- 3.8.2 Corporate 'selfies' and corporate self-enhancement -- 3.8.3 Corporate self-seduction -- 3.9 Self-Praise on ESM: Examples from Corporate Secondary Data -- 3.9.1 ESM profile: Structure and content -- 3.9.2 Self-praise at the corporate level: ESM profile themes -- 3.9.3 Team level: ESM profiles and content contribution in groups -- One of my team -- My team -- Me (as a team leader) and my team -- 'We' as a team -- 'We' in ESM group 'conversations' -- 3.9.3.1 Team and corporate levels combined: Common social identity -- 3.9.4 Self-praise on ESM: Individual level -- 3.9.4.1 Individual level: ESM group posts - themes -- Authorisation/administration rights -- Highlighting one's contribution -- Scheduling -- Name-dropping -- Competence at work, solving work issue -- 3.9.4.2 Individual level: ESM profile - themes -- Work history and key positions: Enhancing one's career, presenting own success stories -- Education -- Highlighting one's value, assets, and other differentiating factors -- Impressing with numbers -- Careful choice of interests and hobbies -- Self-praise via showing off one's children -- Idiosyncrasies, motto, favourite phrase -- Mobility and international experience -- Executive name-dropping.. - 3.9.5 Self-praise on ESM profiles: Customer level -- 3.10 Corporate Level of Self-Praise: Secondary Data Analysis -- 3.10.1 Customer stories (B2B) -- 3.11 Self-Praise in Conference Calls -- 3.11.1 Customer success references in conference calls -- 3.12 The Role of Audience in Self-Praising Behaviour -- 3.12.1 Audience segmentation -- 3.12.2 Self-praising audience in job interviews: Bilateral self-presentation in the recruitment process -- 3.13 Survey 1: Open Communication on ESM and in Collaboration Tools -- 3.13.1 Quantitative data: Descriptive statistics -- 3.13.2 Hypothesis testing: Pearson's correlation coefficient -- 3.13.3 Reliability test: Cronbach's alpha -- 3.13.4 Gender as an independent variable -- 3.14 Survey 1: Qualitative Analysis -- 3.15 Survey 2: Quantitative Findings -- 3.15.1 Cross-tabulation: The socio-economic variables -- 3.15.2 Survey 2: Frequency distribution results -- 3.15.3 Survey 2: The Chi-square test -- 3.15.4 Survey 2: Gender as an independent variable -- 3.16 Conclusion -- Chapter 4 GOING BEYOND SELF-PRESENTATION AND SELF-PRAISE IN THE CORPORATE ENVIRONMENT: ACADEMIA AND LINKEDIN -- 4.1 Introduction -- 4.2 Learning To Be Visible in a Collaborative Environment -- 4.3 Academia and Self-Presentation: Social Research Sharing Networks and Quantified Self -- 4.3.1 Enforced self-praise in academia -- 4.3.2 Academia-related self-praise on social media and LinkedIn -- Individual level -- My team, my lab member, my student -- University level -- 4.4 Self-Presentation and Self-Praise on LinkedIn -- 4.4.1 'Default' self-praise at the individual level -- 4.4.2 LinkedIn self-praise by association: Corporate level -- Job posting on LinkedIn -- 4.4.3 LinkedIn: Self-praise at the team level -- Identification with the team -- 'I and my team' -- Team effort -- 'Member of my team' -- 'I and members of my team'.. - <i>Self-Presentation and Self-Praise in the Digital Workplace</i> presents the findings of an interdisciplinary study of the 'self-entrepreneurial self' and, in particular, the rationale behind its need to self-present under the current socio-economic and business conditions. It addresses the complex landscape of the levels, typologies, categories, and triggers, as well as both internal and external factors impacting self-praise in the context of a digital workplace (with the focus on enterprise social media).
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| Emner | |
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| ISBN | 1-78527-820-7. - 1-78527-821-5
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