Stakeholder engagement : the game changer for program management /


Amy Baugh.
Bok Engelsk 2015 · Electronic books.
Omfang
1 online resource (220 p.)
Opplysninger
An Auerbach Book.. - Front Cover; Contents; Introduction; Chapter 1: Stakeholder Alignment : Goals and Objectives; Chapter 2: Making Governance Work for You; Chapter 3: Identifying Stakeholders : The "Hidden" Organization Chart; Chapter 4: It Is a Matter of Trust : Building Strong Business Relationships with Key Stakeholders; Chapter 5: Leveraging Stakeholders to Prepare Your Organization for Change; Chapter 6: Enhancing Stakeholder Engagement through Effective Communication; Chapter 7: Demystifying Metrics : Measuring What Matters Most. - Chapter 8: Making Meetings Count : Driving Stakeholder Engagement through Disciplined Meeting ManagementChapter 9: Where the Real Work Gets Done : Issue Resolution through Informal Governance; Chapter 10: Office Politics : From Surviving to Thriving; Chapter 11: Making a Strong Finish : Stakeholder Engagement through Program Closure; Chapter 12: Post-Launch : Every End Is a New Beginning; References; Appendix A: Case Study and Study Questions; Appendix B: Glossary; Appendix C: Acronym List; Back Cover. - This book discusses the difference between the ""science"" and the ""art"" of program management as it relates to setting and managing stakeholder expectations. It is loosely tied to the five domains of program management as established by PMI, with a heavy emphasis on program stakeholder engagement. The interdependencies between stakeholder engagement and the other domains are also highlighted. The book describes how to go about enabling stakeholder engagement tactics to drive program success. It details specific actions to be taken throughout the program life cycle and includes case studies.
Emner
Sjanger
Dewey
ISBN
0-429-08244-4. - 1-4822-3068-2

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