The new handshake : online dispute resolution and the future of consumer protection /

Amy J. Schmitz and Colin Rule.
Bok · Engelsk · 2017

Omfang	xiii, 153 pages : : illustrations ;
Opplysninger	Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design : newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next.
Emner	Consumer protection - Law and legislation - United States. Online dispute resolution - United States. Internett : (NO-TrBIB)HUME13440 alternative tvisteløsninger - internett : (NoOU)UJUR8512 alternative tvisteløsninger : (NoOU)UJUR2114
Dewey	343.7307/1
ISBN	9781634257671 (pbk.)
ISBN(galt)	9781634257688 (ebk)