Balanced scorecard step-by-step for government and nonprofit agencies

Paul R. Niven
Bok Engelsk 2008


Utgitt	Hoboken, N.J. : Wiley , c2008
Omfang	XVII, 365 s. : ill.
Utgave	2nd ed.
Emner	Administrative agencies - Management Evaluation Benchmarking (Management) Nonprofit organizations - Management Evaluation Organizational effectiveness - Measurement Vis mer... Performance standards Total quality management in government
ISBN	9780470180020

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