Good services : how to design services that work

Lou Downe
Bok · Engelsk · 2020

Omfang	224 sider
Opplysninger	A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Emner	Consumer satisfaction : (DLC) sh 85031490 Customer relations : (DLC) sh 85034963 Total quality management : (DLC) sh 91000952 Brukervennlighet : (NO-TrBIB)HUME19125 Vis mer... Service : (NO-TrBIB)HUME01521 service design tjenestedesign kunderelasjoner kundetilfredshet
Dewey	658.57 . - 650
ISBN	9063695438. - 9789063695439