The Visible Ops handbook : implementing ITIL in 4 practical and auditable steps
Kevin Behr, Gene Kim and George Spafford
Bok Engelsk 2005
Utgitt | Eugene, Ore. : Information Technology Process Institute , c2005
|
---|---|
Omfang | 94 s. : fig.
|
Utgave | Rev. 1st ed.
|
ISBN | 0975568612
|