The Visible Ops handbook : implementing ITIL in 4 practical and auditable steps
Kevin Behr, Gene Kim and George Spafford
Bok Engelsk 2005
| Utgitt | Eugene, Ore. : Information Technology Process Institute , c2005
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|---|---|
| Omfang | 94 s. : fig.
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| Utgave | Rev. 1st ed.
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| ISBN | 0975568612
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