Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers.
Ingrid. Bens
Bok Engelsk 2012 · Electronic books.
| Omfang | 1 online resource (249 pages)
|
|---|---|
| Utgave | 3rd ed.
|
| Opplysninger | Intro -- Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers -- Table of Contents -- Introduction -- Chapter One-Understanding Facilitation -- What Is Facilitation? -- What Does a Facilitator Do? -- What Do Facilitators Believe? -- What Are Typical Facilitator Assignments? -- Differentiating Between Process and Content -- Facilitation Tools -- Core Practices Overview -- What Does Neutral Mean? -- How Assertive Can a Facilitator Be? -- The Language of Facilitation -- Conversation Structures -- Starting a Facilitation -- During a Facilitation -- Ending a Facilitation -- Effective Note Taking -- The Rules of Wording -- Managing the Flip Chart -- Focus on Questioning -- Best and Worst Facilitator Practices -- Facilitator Behaviors and Strategies -- Core Practices Observation Sheet -- Process Flow Observation Sheet -- Facilitation Skill Levels -- Facilitation Skills Self-Assessment -- Chapter Two-Who Can Facilitate -- When to Use an Internal Facilitator -- When to Use an External Facilitator -- When Leaders Facilitate -- Facilitation Strategies for Leaders -- Best and Worst Facilitation Practices for Leaders -- Facilitation As a Leadership Style -- Additional Role Challenges -- Chapter Three-Facilitation Stages -- 1. Assessment and Design -- 2. Feedback and Refinement -- 3. Final Preparation -- 4. Starting a Facilitation -- 5. During a Facilitation -- 6. Ending a Facilitation -- 7. Following Up on a Facilitation -- Seeking Feedback on Your Facilitation -- Chapter Four-Knowing Your Participants -- Conducting an Assessment -- Group Assessment Survey -- Comparing Groups to Teams -- Understanding Team Stages -- Forming-The Honeymoon Stage -- Storming-The Potential Death of the Team -- Norming-The Turning Point -- Performing-The Ultimate Team Growth Stage -- Adjourning-The Final Stage.. - Facilitation Strategies Chart -- Team Effectiveness Survey -- Chapter Five-Creating Participation -- Creating the Conditions for Full Participation -- Removing the Blocks to Participation -- High-Participation Techniques -- Group Participation Survey -- Encouraging Effective Meeting Behaviors -- Group Behaviors Handout -- Observing Group Behaviors in Action -- Peer Review Instructions -- Peer Review Worksheet -- Chapter Six-Effective Decision Making -- Know the Four Types of Conversations -- The Four Levels of Empowerment -- Clarifying the Four Empowerment Levels -- Shifting Decision-Making Paradigms -- The Decision-Making Options -- The Divergence/Convergence Model -- The Importance of Building Consensus -- Effective Decision-Making Behaviors -- Symptoms, Causes, and Cures of Poor Decisions -- Decision Effectiveness Survey -- Chapter Seven-Facilitating Conflict -- Comparing Arguments and Debates -- Steps in Managing Conflict -- The Five Conflict Options: Pros and Cons -- Conflict Management Norms -- Giving and Receiving Feedback -- Making Interventions -- Wording an Intervention -- Dealing with Resistance -- The Right Approach -- Common Conflict Dilemmas -- The Facilitative Conflict Management Process -- Interpersonal Conflict Worksheet -- Group Conflict Checklist -- Conflict Observation Sheet -- Conflict Effectiveness Survey -- Chapter Eight-Meeting Management -- Meetings That Work -- Our Meetings Are Terrible! -- The Fundamentals of Meeting Management -- Sample Process Check Survey -- Sample Exit Survey -- Meeting Effectiveness Survey -- Facilitating Virtual Meetings -- Chapter Nine-Process Tools for Facilitators -- Visioning -- Sequential Questioning -- S.W.O.T. -- S.O.A.R. -- Facilitative Listening -- Appreciative Review -- Brainstorming -- Written Brainstorming -- Affinity Diagrams -- Gap Analysis -- Needs and Offers Dialogue.. - Force-Field Analysis -- Root-Cause Analysis -- The Five Whys -- Gallery Walk -- Multi-Voting -- Decision Grids -- Constructive Controversy -- Exit Surveys -- Survey Feedback -- Systematic Problem Solving -- Systematic Problem Solving Worksheets -- Troubleshooting -- Troubleshooting Worksheet -- Chapter Ten-Process Designs -- Introduction to the Sample Agendas -- Sample Design 1-Creating a Mission Statement and Objectives -- Sample Design 2-Work Planning, Roles, and Responsibilities -- Sample Design 3-Priority Setting/Cutback Planning -- Sample Design 4-Inter-Group Negotiation -- Sample Design 5-Finding and Solving Problems -- Sample Design 6-Core Program Development -- Sample Design 7-Survey Feedback/Issue Census -- Sample Design 8-New Leader Integration -- Sample Design 9-Transition Planning -- Sample Design 10-Process Improvement -- Sample Design 11-Project Retrospective -- Sample Design 12-Team Adjournment -- Session Planning Worksheet -- About the Author -- Acknowledgments -- Facilitation Certification -- About the Website -- Bibliography.. - Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" reference for anyone who wants to become skilled in the art of facilitation. This thoroughly revised and updated third edition includes easy-to-follow instructions, techniques, and hands-on tools. Facilitating with Ease! offers the basics on running productive meetings with confidence and includes the information needed to train others to become skilled facilitators as well. Filled with dozens of exercises, surveys, and checklists that can be used to transform anyone into an effective facilitator, this revised editioncovers new topics such as: Why and when leaders should facilitate and how to manage neutrality Diversity, globalization, new technologies, and employee engagement When leaders should facilitate and when others should do it Sharing facilitation with others This new edition also includes meeting design template, surveys, and questionnaires Praise for Facilitating with Ease! "Facilitating With Ease! provides clear and effective guidelines for group facilitation. In China we are using this book to help organizations develop facilitative leaders who can successfully invoke the spirit of cooperation and team synergy." ?Ren Wei, professional facilitator, X'ian, China "Facilitating With Ease! helps beginners as well as experienced facilitators find their way among different aspects of facilitation. Easy to understand, this book provides insight into the principles of facilitation and examples of practical applications for concrete situations." ?Sieglinde Hinger, Siemens Corporation, Austria "Facilitating with Ease! is the fundamental read if you want to be an effective facilitator. We refer to it all the time and consider it a core competency for our consultants." ?Ian Madell, managing director, LEVEL5 Branded Business. - Advisors, Toronto, Canada "If you're only going to buy one book on facilitation, this is the one to buy! That's what we tell the managers, consultants and facilitators who attend our facilitation training programs. It's a gold mine of ideas, resources and practical tools." ?Ronnie McEwan, director, Kinharvie Institute, Glasgow, Scotland "I have been using Ingrid's materials for many years and find her books to be far above everything else out there. This latest revision builds on what was already great and will surely increase the effectiveness of any practitioner." ?Mark Vilbert, program leader, Boeing Leadership Center.
|
| Emner | |
| Sjanger | |
| Dewey | |
| ISBN | 9781118181164
|
| ISBN(galt) |
