Mastering the Challenges of Leading Change : Inspire the People and Succeed Where Others Fail.


H. James. Dallas
Bok Engelsk 2015 · Electronic books.
Omfang
1 online resource (153 pages)
Utgave
1st ed.
Opplysninger
Intro -- Title Page -- Copyright -- Table of Contents -- Dedication -- Foreword -- Acknowledgments -- Introduction: It Ain't Easy Being Green -- Part I: Priorities -- Chapter 1: Set a Course for Change -- The Three Questions -- Assessing the Culture -- Ghosts, Hubs, and Mavericks -- Wisdom from the Front Line -- Measure Leaders by Their Front-Line Relationships -- The Importance of Looking Outward -- The Value of Conviction -- Coaching Moments -- Chapter 2: Create the Core Team -- Who's Not on the Team -- The Two Questions That Count -- Picking the Program Leader -- Two Key Roles That Are Too Often Ignored -- Moving beyond "Off with Their Heads" -- Don't Partner with Cab Drivers -- Team Diversity -- Coaching Moments -- Chapter 3: Set Expectations and Decide Where to Start -- A Tour of the Matrix -- Coaching Moments -- Part II: Politics -- Chapter 4: Become a Communicator -- Never Soft-Pedal -- Brush Up Your Speaking Skills -- When to Tell Tales -- Coaching Moments -- Chapter 5: Craft Messaging That Motivates -- Become an Amateur Anthropologist -- Coaching Moments -- Chapter 6: Overcoming Resistance -- The Many Faces of Resistance -- The Fifth Type of Resister: The Machiavelli -- Removing a Toxic Player -- Cleaning Up the Sludge -- Influencing the Narrative on the Front Line -- Coaching Moments -- Part III: People -- Chapter 7: Reading Minds and Other Methods for Assessing Progress -- Read Faces, Not Reports -- Adjust for Culture -- Never Kill the Messenger -- Combating Groupthink with Anonymous Feedback -- Third-Party Evaluations -- Don't Forget Your Hubs -- Coaching Moments -- Chapter 8: Alignment and Group Dynamics -- The Six-Pack Approach -- Alignment Sessions -- When and How to Make an Executive Decision -- Brokering Deals -- The Importance of Reaching Up -- Coaching Moments -- Chapter 9: Master the Humble Art of Building Trust.. - Building Inner-Circle Relationships -- Step Outside of Your Own Boundaries -- Eight Practices for Building Trust -- Put Your Pride to the Side -- Coaching Moments -- Part IV: Perseverance -- Chapter 10: Put Out Every Fire -- Forming a Crisis Management Team -- Getting in the Trenches -- In Crisis, Don't Ever Make It about You -- How to Elevate a Discontented Team -- Step into Your Power -- Coaching Moments -- Chapter 11: Institutionalize and Leverage Change -- Why Organizations Lose Their Focus -- Evolving the Culture -- Making Metrics Matter -- The Power of Documentation -- To Leverage Change, Keep Tearing Down Walls -- Coaching Moments -- Chapter 12: Developing Talent as a Sponsor -- Whom to Sponsor? -- Awaken New Leaders -- Develop Their Personal Brand -- Put Them in the Hot Seat -- When Sponsorship Fails -- Provide Air Cover for Risk Taking -- Coaching Moments -- Epilogue -- About the Author -- Links to James Dallas's Website and Videos -- Index -- End User License Agreement.
Emner
Sjanger
Dewey
ISBN
9781119102212
ISBN(galt)

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