Insights from remarkable businesspeople


D. Michael Abrashoff
Bok Engelsk 2010 · Electronic books.
Omfang
1 online resource ([218] p.)
Utgave
1st edition
Opplysninger
Description based on resource description page (viewed Sept. 22, 2010).. - Changing a troubled ship's course / D. Michael Abrashoff -- What's the problem with customers? / Fred Wiersema -- Get results, not salutes / D. Michael Abrashoff -- Winning customers with commitment / Gary Hirshberg -- Listen up! / D. Michael Abrashoff -- Clearing the mind for creativity / John Kao -- No company runs itself / Michael F. Golden -- Why I'm (still) buying gold / Dean LeBaron -- How to design a great customer experience / Fred Wiersema -- Oprah (brand) renew / Nancy F. Koehn -- The future is yours to invent / John Kao -- The pull of customers, the push of processes / Jim Champy -- How to rebound from adversity / Glenn E. Mangurian -- What I learned from Peter Drucker / Jim Champy -- What I learned at the Naval Academy / D. Michael Abrashoff -- Lessons of a brand manager / Michael F. Golden -- Never ask anyone to do what you won't do yourself / Edwin D. Fuller.. - "What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page.
Emner
Sjanger
Dewey
ISBN
1-282-65901-4. - 9786612659010
Hylleplass
HF5386 .I684 2011

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