Service management : operations, strategy, and information technology
James A. Fitzsimmons, Mona J. Fitzsimmons
Bok Engelsk 2006
| Utgitt | Boston : McGraw-Hill , 2006, [i.e. 2005]
|
|---|---|
| Omfang | XIV, 605 s. : ill.
|
| Utgave | 5th ed.
|
| Opplysninger | 1 CD-ROM (12 cm) i lomme
|
| Emner | serviceindustri tjenesteyting ledelse serviceledelse
|
| ISBN | 0071244409
|
Service management : operations, strategy, and information technology
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok · Engelsk · 2004
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok · Engelsk · 2004
Service management : operations, strategy, and information technology
James A. Fitzsimmons
CD-ROM · Engelsk · 2005
James A. Fitzsimmons
CD-ROM · Engelsk · 2005
Service management : operations, strategy, and information technology
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok · Engelsk · 2001
James A. Fitzsimmons, Mona J. Fitzsimmons...
Bok · Engelsk · 2001
