Facilitator's Guide to Participatory Decision-Making.

Sam. Kaner
Bok · Engelsk · 2014 · Electronic books.

Utgitt	San Francisco : Jossey-Bass , 2014
Omfang	1 online resource (434 pages)
Utgave	3rd ed.
Opplysninger	Intro -- Facilitator's Guide to Participatory Decision-Making -- CONTENTS -- FOREWORD -- INTRODUCTION TO THE FIRST EDITION -- INTRODUCTIION TO THE THIIRD EDITION -- Part One GROUNDING PRINCIPLES -- 1 THE DYNAMICS OF GROUP DECISION-MAKING -- DYNAMICS OF GROUP DECISION-MAKING -- INTRODUCTION -- SAD BUT TRUE -- CLOSER TO REALITY -- UNANSWERED QUESTIONS -- DISCUSSION BEGINS -- QUICK DECISIONS -- NO OBVIOUS SOLUTION -- THE CLASSIC DEAD END -- EXPLORING POSSIBILITIES -- IDEALIZED PROCESS -- TYPICAL PROCESS -- ATTEMPTED STEP-BACKS -- POOR TIMING -- WHAT'S MISSING? -- A REALISTIC MODEL -- INTRODUCING THE GROAN ZONE -- THE DIAMOND OF PARTICIPATORY DECISION-MAKING -- THE POWER OF A REALISTIC MODEL -- 2 PARTICIPATORY VALUES -- PARTICIPATORY DECISION-MAKING CORE VALUES -- HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING -- FULL PARTICIPATION -- MUTUAL UNDERSTANDING -- INCLUSIVE SOLUTIONS -- SHARED RESPONSIBILITY -- THE BENEFITS OF PARTICIPATORY VALUES -- 3 INTRODUCTION TO THE ROLE OF FACILITATOR -- THE ROLE OF FACILITATOR -- FIRST FUNCTION -- SECOND FUNCTION -- THIRD FUNCTION -- FOURTH FUNCTION -- FACILITATOR SKILLS FOR PARTICIPATORY DECISION MAKING -- Part Two FACILITATOR FUNDAMENTALS -- 4 FACILITATIVE LISTENING SKILLS -- THE CALCULUS OF DIVERSITY -- THE LIMITS OF TOLERANCE -- STRETCHING THE LIMITS -- PARAPHRASING -- DRAWING PEOPLE OUT -- MIRRORING -- GATHERING IDEAS -- STACKING -- TRACKING -- ENCOURAGING -- BALANCING -- HELPING PEOPLE LISTEN TO EACH OTHER -- MAKING SPACE FOR A QUIET PERSON -- ACKNOWLEDGING FEELINGS -- VALIDATING -- EMPATHIZING -- INTENTIONAL SILENCE -- LINKING -- LISTENING FOR THE LOGIC -- LEGITIMIZING DIFFERENCES -- LISTENING FOR COMMON GROUND -- LISTENING WITH A POINT OF VIEW -- SUMMARIZING -- 5 CHARTWRITING TECHNIQUE -- THE POWER OF A GROUP MEMORY -- THE ROLE OF CHARTWRITER -- LETTERING -- COLORS -- SYMBOLS -- FORMATS.. - 9. Apply to Real Life Experiences.. - BUILDING BLOCKS OF AN EFFECTIVE AGENDA -- FROM BUILDING BLOCKS TO LOGIC MODEL -- FROM SECTIONS TO SEQUENCE -- COMMUNICATING THE GAME PLAN -- AGENDA PLANNING ROLES -- INVOLVING PARTICIPANTS IN AGENDA DESIGN -- DESIGN PRINCIPLES: SUMMARY AND INTEGRATION -- 11 EFFECTIVE AGENDAS: DESIRED OUTCOMES -- OVERALL GOALS AND MEETING GOALS -- FIRST MEETING -- LATER MEETING -- SEVEN TYPES OF MEETING GOALS -- EXAMPLES -- MEETING GOAL: SHARE INFORMATION -- MEETING GOAL: PROVIDE INPUT -- MEETING GOAL: ADVANCE THE THINKING -- MEETING GOAL: MAKE DECISIONS -- MEETING GOAL: IMPROVE TEAM COMMUNICATION -- MEETING GOAL: BUILD TEAM CAPACITY -- MEETING GOAL: BUILD COMMUNITY -- DEFINING DESIRED OUTCOMES -- FACILITATIVE QUESTIONS TO ASK A PERSON-IN-CHARGE -- 12 EFFECTIVE AGENDAS: PROCESS DESIGN -- INTRODUCTION TO PROCESS DESIGN -- A COMMON MISCONCEPTION -- A MORE USEFUL CONCEPTUALIZATION -- ANOTHER COMMON MISCONCEPTION -- COMBINING FORMATS INTO A STRING -- USING STRINGS TO ENHANCE OPEN DISCUSSION -- KEEPING THE ENERGY FRESH IN A MEETING -- INSIGHTFUL PROCESS DESIGN -- MAKING TIME ESTIMATES FOR ACTIVITIES -- A TYPICAL STRING -- MEETING GOAL 1: SHARE INFORMATION -- MEETING GOAL 2: PROVIDE INPUT -- MEETING GOAL 3: ADVANCE THE THINKING -- MEETING GOAL 4: MAKE DECISIONS -- MEETING GOAL 5: IMPROVE TEAM COMMUNICATION -- MEETING GOAL 6: BUILD TEAM CAPACITY -- MEETING GOAL 7: BUILD COMMUNITY -- PROCESS DESIGN FOR AN EFFECTIVE AGENDA -- SUMMARY -- PROPERTIES OF AN EFFECTIVE AGENDA -- 13 DEALING WITH DIFFICULT DYNAMICS -- DIFFICULT DYNAMICS PRODUCE DIFFICULT PEOPLE -- COMMUNICATION STYLES THAT BUG PEOPLE -- PRACTICE EXERCISE -- SUPPORTING DIVERSE COMMUNICATION STYLES -- DEVELOPING SUPPORTIVE GROUP NORMS -- HANDLING OUT-OF-CONTEXT DISTRACTIONS -- THE CHECK-IN A PERSONAL WAY TO BEGIN MEETINGS -- STRENGTHENING RELATIONSHIPS -- FORMING PERSONAL BONDS -- GIVING AND RECEIVING FEEDBACK.. - MORE FORMATS -- FORMATS FOR OPEN DISCUSSION -- SPACING -- TIPS AND TECHNIQUES -- AFTER THE MEETING -- 6 BRAINSTORMING -- THE COST OF PREMATURE CRITICISM -- SUSPENDED JUDGMENT -- COMMON QUESTIONS AND ANSWERS -- OTHER EXPERTS 'GROUND RULES FOR BRAINSTORMING -- BRAINSTORMING COMBINED WITH INDIVIDUAL WRITING -- CREATIVE EXTENSIONS OF BRAINSTORMING -- FACILITATOR TIPS FOR BRAINSTORMING -- 7 TOOLS FOR MANAGING LONG LISTS -- CATEGORIZING IN THE REAL WORLD -- INTRODUCTION -- INSIGHTS -- OPTIONS -- TWO METHODS OF CATEGORIZING -- CREATING CATEGORIES BASED ON PREDEFINED CRITERIA -- CATEGORIZING WITH STICKY NOTES -- CATEGORIZING QUESTIONS AT A LAUNCH MEETING -- SELECTING HIGH-PRIORITY ITEMS FROM A LONG LIST -- METHODS -- FORMATS -- TEN COMMON TACTICS -- FOR MISHANDLING A LENGTHY LIST -- 8 FACILITATING OPEN DISCUSSION -- FACILITATING OPEN DISCUSSION -- INTRODUCTION -- FACILITATING OPEN DISCUSSION -- ORGANIZING THE FLOW OF A DISCUSSION -- TECHNIQUES FOR BROADENING PARTICIPATION -- HELPING INDIVIDUALS MAKE THEIR POINTS -- MANAGING DIVERGENT PERSPECTIVES -- STARTING AND ENDING OPEN DISCUSSION -- CONCLUSION -- 9 ALTERNATIVES TO OPEN DISCUSSION -- MANAGING GROUP ENERGY -- INTRODUCTION -- GROUP ENERGY IN EVERYDAY LIFE -- A KEY INSIGHT FOR MANAGING GROUP ENERGY -- LISTING IDEAS -- RECOMMENDED USES -- PROCEDURE -- STRUCTURED GO-AROUNDS -- RECOMMENDED USES -- PROCEDURE -- WORKING IN SMALL GROUPS -- RECOMMENDED USES -- BREAKING INTO SMALL GROUPS -- PROCEDURE -- USING SMALL GROUPS FOR MULTI-TASKING -- INDIVIDUAL WRITING -- RECOMMENDED USES -- PROCEDURE -- IMPROVING PRESENTATIONS AND REPORTS -- TRADE SHOW -- ROTATING BREAKOUT GROUPS -- DEBATE MODE -- ROLEPLAYS -- SKITS -- FISHBOWLS -- ASK THE EXPERT -- SCRAMBLER -- JIGSAW -- ENTER THE CENTER -- DEBRIEFING A STRUCTURED ACTIVITY -- 10 EFFECTIVE AGENDAS: DESIGN PRINCIPLES -- SURE-FIRE METHODS FOR CREATING A PATHETIC AGENDA.. - Part Four FACILITATING SUSTAINABLE AGREEMENTS -- WHAT MAKES AN AGREEMENT SUSTAINABLE? -- SHARED UNDERSTANDING -- FACILITATING SUSTAINABLE AGREEMENTS -- UPCOMING CHAPTERS -- 18 FACILITATING IN THE DIVERGENT ZONE -- LIFE IN THE DIVERGENT ZONE -- FACILITATING IN THE DIVERGENT ZONE -- FACILITATOR'S OBJECTIVES -- CHALLENGING SITUATIONS -- SPEAK FROM YOUR OWN PERSPECTIVE -- WHO, WHAT, WHEN, WHERE, AND HOW? -- SPECIFYING REQUIREMENTS -- MIND MAPPING -- STARTING POSITIONS -- HOW HAS THIS AFFECTED ME? -- THREE COMPLAINTS -- UNREPRESENTED PERSPECTIVES -- FACILITATING IN THE DIVERGENT ZONE -- SUMMARY -- 19 FACILITATING IN THE GROAN ZONE -- LIFE IN THE GROAN ZONE -- FACILITATING IN THE GROAN ZONE -- FACILITATOR'S OBJECTIVES -- CHALLENGING SITUATIONS -- LEARNING MORE ABOUT EACH OTHER'S PERSPECTIVES -- IF I WERE YOU -- MEANINGFUL THEMES -- KEY WORDS -- FACTS AND OPINIONS -- HOW WILL THIS PROPOSAL AFFECT OUR JOBS? -- TAKING TANGENTS SERIOUSLY -- IS THIS WHAT YOU MEAN? NO, THAT'S NOT IT! -- COUPLES COUNSELING -- IS THERE ANYTHING I'M NOT SAYING? -- FACILITATING IN THE GROAN ZONE -- SUMMARY -- 20 FACILITATING IN THE CONVERGENT ZONE -- LIFE IN THE CONVERGENT ZONE -- FACILITATING IN THE CONVERGENT ZONE -- FACILITATOR'S OBJECTIVES -- CHALLENGING SITUATIONS -- DEFINING STEPS AND MILESTONES -- CLARIFYING SELECTION CRITERIA -- PAYOFFS AND RISKS -- WORK-FLOW PLANNING TOOLS -- RESOURCE ANALYSIS: CAN WE REALLY MAKE THIS WORK? -- WHO DOES WHAT BY WHEN? -- WHO ELSE NEEDS TO EVALUATE THIS PROPOSAL? -- FACILITATING IN THE CONVERGENT ZONE -- SUMMARY -- 21 TEACHING A GROUP ABOUT GROUP DYNAMICS -- TEACHING A GROUP ABOUT GROUP DYNAMICS -- 1. Set the Frame -- 2. Introduce Divergent Thinking -- 3. Show Two Types of Thinking -- 4. Introduce the Model -- 5. Break into Pairs -- 6. Reconvene and Debrief -- 7. Introduce the Groan Zone -- 8. Show the Whole Framework.. - STEPPING OUT OF THE CONTENT AND TALKING ABOUT THE PROCESS -- CONTINUOUS IMPROVEMENT OF MEETINGS -- 14 CLASSIC FACILITATOR CHALLENGES -- CLASSIC FACILITATOR CHALLENGES 1 -- CLASSIC FACILITATOR CHALLENGES 2 -- CLASSIC FACILITATOR CHALLENGES 3 -- CLASSIC FACILITATOR CHALLENGES 4 -- CLASSIC FACILITATOR CHALLENGES 5 -- CLASSIC FACILITATOR CHALLENGES 6 -- CLASSIC FACILITATOR CHALLENGES 7 -- CLASSIC FACILITATOR CHALLENGES 8 -- CLASSIC FACILITATOR CHALLENGES 9 -- CLASSIC FACILITATOR CHALLENGES 10 -- CLASSIC FACILITATOR CHALLENGES 11 -- Part Three SUSTAINABLE AGREEMENTS -- 15 PRINCIPLES FOR BUILDING SUSTAINABLE AGREEMENTS -- WHAT MAKES AN AGREEMENT SUSTAINABLE? -- IDEALIZED SEQUENCE -- TOUGH PROBLEMS DON'T SOLVE EASILY -- UNSUSTAINABLE AGREEMENTS -- A TYPICAL TALE OF WOE -- SUSTAINABLE AGREEMENTS -- SUCCESS STORY -- GROUP DECISION-MAKING AT THE DEPARTMENT STORE STAFF MEETING -- BUSINESSAS USUAL -- GROUP DECISION-MAKING AT THE PROPERTY TAX TASK FORCE MEETING -- PARTICIPATORY PROCESS -- TWO MIND-SETS FOR SOLVING PROBLEMS -- 16 INCLUSIVE SOLUTIONS IN REAL LIFE -- REAL-LIFE INCLUSIVE SOLUTIONS -- USING CASE STUDIES TO INSPIRE CREATIVE INSIGHTS -- CASE STUDY -- THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS -- LEVERAGE A STALEMATE -- STUDYING BEST PRACTICES TOGETHER -- BREAKING WITH TRADITION -- YOU CUT AND I CHOOSE -- DISCOVERING COMMON GROUND -- INCLUDING THE NEEDS OF "THE TROUBLEMAKERS" -- FORMING AN UNUSUAL PARTNERSHIP -- TAKING A LONGER VIEW -- SHIFTING FROM SEQUENTIAL TO SIMULTANEOUS -- USING CASE STUDIES -- 17 CREATIVE REFRAMING -- TWO WAYS OF LOOKING AT THE SAME PROBLEM -- INTRODUCING REFRAMING TO A GROUP -- BACKING UP FROM SOLUTIONS TO NEEDS -- WHAT'S UNCHANGEABLE ABOUT THIS PROBLEM? -- TWO REFRAMING ACTIVITIES -- TWO MORE REFRAMING ACTIVITIES -- CREATIVE REFRAMING BREAKING OUT OF FIXED WAYS OF THINKING -- SUMMARY.. - Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use. New for this edition: 60 pages of brand new skills and tools Many new case examples Major expansion and reorganization of the advanced sections of the book. New chapter: Teaching A Group About Group Dynamics Doubled in size: Classic Facilitator Challenges. Substantially improved: Designing Realistic Agendas - now three chapters, with wise, insightful answers to the most vexing questions about meeting design.
Emner	Consensus (Social sciences) -- Handbooks, manuals, etc. Group decision making -- Handbooks, manuals, etc. beslutningsprosesser
Sjanger	Electronic books.
Dewey	658.4/036
ISBN	9781118404959