Foundations of IT service management based on ITIL V3
ITSMF International ; [authors: Jan van Bon ... [et al.]]
Bok 2008
| Utgitt | Zaltbommel : Van Haren , 2008
|
|---|---|
| Omfang | X, 364 s. : fig.
|
| Utgave | 3rd impression with minor amendments
|
| Opplysninger | 1. oppl. 2007
|
| Dewey | |
| ISBN | 978-90-8753-057-0(h.)
|
