facilitator's fieldbook

New York : : AMACOM, , 2012.

1 online resource (481 p.)

3rd ed.

Description based upon print version of record.. - Cover; Contents; Preface; Contents and Organization; Changes to the Third Edition of The Facilitator's Fieldbook; Acknowledgments; About the Authors; A Note About the Online Files; Introduction; Facilitation Overview; Primer A: Understanding Adult Learning; Primer B: Understanding Group Dynamics and Decision Making; Primer C: Understanding Process Consultation; Primer D: The "ALTOGETHER" View of Facilitator Personal Qualities; Primer E: The Manager as Facilitator; SECTION I-PHASE I: PREPATION; Overview; Facilitator Resources; CONTRACTING FOR FACILITATION. - Guide I-1: A Facilitator's Checklist of Key Contracting PointsGuide I-2: Best Contracting Practices for Facilitators; Guide I-3: Project Facilitation Interview; Worksheet I-1: Project Facilitation Interview Protocol; Sample I-1: The Facilitator Contracting Letter; ORGANIZING THE GROUP; Guide I-4: Stakeholder Analysis and Group Member Selection; Guide I-5: Using Style Inventories to Help Build Effective Groups; Guide I-6: Developing a Group Charter; Sample I-2: Group Charter; Worksheet I-2: Fast Team Charter; Guide I-7: Selecting the Group Leader; SETTING GROUP NORMS. - Guide I-8: Group Operating PrinciplesSample I-3: Group Operating Principles; Guide I-9: Establishing Ground Rules; MEETING PLANNING; Guide I-10: Planning Meetings; Guide I-11: A Checklist for Meeting Planning; Sample I-4: Meeting Agenda; Sample I-5: The Participant Agenda; Guide I-12: The Facilitator's Fast Plan; Worksheet I-3: The Facilitator's Fast Plan; Guide I-13: Meeting Room Designs; Guide I-14: Tips on Making Good Use of Meeting Room Space; Guide I-15: Different Kinds of Meetings: Distinguishing "Task Forces" from "Regular Meetings"; SECTION II-PHASE II: WORKING WITH THE GROUP. - Guide II-12: Group Member Maintenance Behavior EvaluationGuide II-13: Building the "Masterteam"-Strengthening Group Task and Maintenance Behaviors; Guide II-14: The Facilitator and Nonverbal Communication-A Lesson in Crap Detecting and Truth Telling; Guide II-15: Creating Subgroups; Guide II-16: Setting Up Small Groups to Succeed; GROUP MEMORY SYSTEMS; Guide II-17: Graphic Facilitation; Guide II-18: Using the Group Memory; Guide II-19: Training the Group Recorder; Guide II-20: Guidelines for the Group Recorder; Guide II-21: Top 10 Flip Chart Tips and Tricks. - Guide II-22: On Becoming Marker-Worthy. - OverviewFacilitator Resources; GETTING STARTED RIGHT; Guide II-1: Facilitation Fundamentals; Guide II-2: The Proof's in the Pudding; Guide II-3: Task Group Inclusion Activities; Guide II-4: Tips on Designing Inclusion Activities; Guide II-5: Getting Started Right-The Emotional "Check-In"; Guide II-6: Trust Building-Accelerating Familiarity; Guide II-7: Trust Building-Being Trustworthy as a Facilitator; Guide II-8: Keeping Sessions Alive; Guide II-9: Encouraging Participation; Guide II-10: Monitoring Group Task and Maintenance Behaviors; Guide II-11: Group Member Task Behavior Evaluation. - Fully updated, the indispensible guide that keeps teams and groups humming along...and getting results.

Electronic books.

658.4036

9780814420089