Zapp! : the lightning of empowerment : how to improve quality, productivity, and employee satisfaction
William C. Byham ; with Jeff Cox
Bok Engelsk 1998
| Utgitt | New York : Fawcett Books , 1998
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|---|---|
| Omfang | IX, 212 s. : ill.
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| Utgave | Rev. ed.
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| Emner | |
| ISBN | 0449002829
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