Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
Michael L. George
Bok Engelsk 2003
Utgitt | New York : McGraw-Hill , 2003
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Omfang | xiv, 386 s. : ill.
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Emner | |
ISBN | 0071418210
|
Utgitt | New York : McGraw-Hill , 2003
|
---|---|
Omfang | xiv, 386 s. : ill.
|
Emner | |
ISBN | 0071418210
|