Blueprints for continuous improvement : lessons from the Baldrige winners

Richard M. Hodgetts
Bok · Engelsk · 1993

Utgitt	New York : AMA Membership Publications Division, American Management Association , c1993
Omfang	119 s. : ill.
Emner	Benchmarking (Management) - Case studies - United States Malcolm Baldrige National Quality Award Total quality management - Case studies - United States
ISBN	0814423523