Logistics and Fulfillment for e-business : A Practical Guide to Mastering Back Office Functions for Online Commerce


Janice. Reynolds
Bok Engelsk 2001 · Electronic books.
Utgitt
Burlington : : Taylor & Francis, , 2001.
Omfang
1 online resource (553 p.)
Opplysninger
Description based upon print version of record.. - Cover; Copyright Page; Table of Contents; Acknowledgment; Preface; Introduction; Chapter 1. Setting the Stage; Defining E-business; E-business Fulfillment; An Unbeatable Partnership; B2B; E-Tail; Technology; Globalization; Chapter 2. Making the Move: E-Business Infrastructure; The Case for E-Business; The Other Side of the Coin; E-Business Strategy; Adopting a Logistics and Fulfillment; The Time is Now; Chapter 3. Adopting a B2B Model; An Effective Strategy; Alternative Solutions; The Full Monty (In-House Solution); Convincing the Value chain; The Right Choice; Chapter 4. The E-Tailers. - Lessons LearnedIs the E-Tailer an Endangered Species?; Click-And-Mortars; Challenges; Four Little Steps; The E-Tailers That Don't Get It; Lessons Learned; Chapter 5. The Partners: Outsourcing the Tech; Tech Partnerships Are A Two-Way-Street; E-Business Start-Up Challenges; Specialization Vs. Generalization; Partner For Success; One Size Doesn't Fit All; The Integrator or Solution Provider; Easing the Move for the Established Enterprise; Exchange Of Knowledge; Legacy Systems; Everyone Wants In On the E-Business Action; The Vendor Partnership; The Consulting Firm; Mitigating Outsourcing Risks. - Logistics And Fulfillment GoalsYour LFMS Plan: What's Involved?; Security; Specificity in the LFMS Design; LFM Has ?ArrivedŽ; Logistics And Fulfillment Managers; A Final Few Words; Chapter 9. Fulfillment: In-house or Outsource?; Meet the Challenge; Taking It In-House; Outsourcing; Returns; The Bottom Line; Chapter 10. Exploiting Logistics and Fulfillment Technology; A Balancing Act; The Big Guns „ ERP; Linking ERP Systems; E-Commerce Platforms; Other Software Solutions; EDI; The Languages of E-Business; An Option; Tech Musings; Chapter 11. It's All About the Customer; Customer Relationships. - Managing the Customer ExperienceChapter 12. The 3Rs Go Global; The Small E-Business Dilemma; The Servicing (Or Non-Servicing) Of The Global Customer; The Global Localization Issues; The Global Enablers; Traditional Customer Brokers; Global View; Conclusion; Glossary; Index. - The Search BeginsChapter 6. Shipping; Your Shipping Partner?; B2B's Shipping Needs; E-Tail's Size & Weight Issues; E-Tail Shipping Conundrum; ?Last MileŽ Solutions; Cost of Shipping; Technology; E-Business's Carrier Choices; They Need It Yesterday; Thinking In The Box; Tips; Chapter 7. Logistics and/or Fulfillment Models; B2B Buy-Sell Model; B2B Sponsored Model; Manufacturer Model; Vendor Managed Inventory Model; Extended Enterprise Model; E-Tail Model; Same-Day Delivery Model; Just-In-Time Model; Converged Model; Model of the Future?; Chapter 8. Strategizing and Planning for an LFMS. - Logistics and fulfillment management is unglamorous, complex and expensive, but it is one of the primary factors determining whether an e-business will be profitable. Many enterprises (large and small) rush into the e-business model without adequate consiThe book explores the virtual world of e-business as its processes merge with the day-to-day realities of commerce: procurement, inventory management, supply chain management, order fulfillment and delivery of products to global customers.This is the first book to address the full impact of logistics and fulfillment .
Emner
Sjanger
Dewey
ISBN
1578200741

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