Measuring Customer Experience : How to Develop and Execute the Most Profitable Customer Experience Strategies
P. Klaus
Bok Engelsk 2015 Phil Klaus
| Utgitt | New York, NY : Palgrave Macmillan , 2015
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| Omfang | XIV, 166 s. : ill.
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| Emner | |
| Dewey | |
| ISBN | 1137375450. - 978-1137375452
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