Strategy Mapping for Learning Organizations : Building Agility into Your Balanced Scorecard


Phil. Jones
Bok Engelsk 2011 · Electronic books.
Annen tittel
Utgitt
Farnham : : Ashgate Publishing Ltd, , 2011.
Omfang
1 online resource (339 p.)
Opplysninger
Description based upon print version of record.. - Cover; Contents; List of Figures; List of Tables; Foreword by David P. Norton; Preface; PART I STRATEGY AND STRATEGY MANAGEMENT; Chapter 1 The Benefits and Principles of Strategy Mapping; Chapter 2 Managing Strategy: A Context of Governance, Strategy and Learning; Chapter 3 Capturing Strategy and Change in Strategy Maps; PART III OVERALL DESIGN; Chapter 6 Strategic Themes; Chapter 7 Designing the Cascade of Strategy Maps; PART IV DETAILED DESIGN; Chapter 8 The Questions to Ask when Developing your Strategy Map; Chapter 9 Objectives before Measures; PART V DETAILING THE PERSPECTIVES. - Chapter 10 The Customer Perspective and Customer ObjectivesChapter 11 The Financial Perspective and Financial Objectives; Chapter 12 The Environmental and Social Impact Perspective; Chapter 13 The Process Perspective and Process Objectives; Chapter 14 The Learning and Growth Perspective and Objectives; Chapter 15 The Organizational Values Perspective; Chapter 16 The External Perspective; PART VI ALIGNMENT; Chapter 17 Aligning Programmes, Projects and Investments in Change; Chapter 18 Aligning Budgets and the Budgeting Process in a Learning Organization. - Chapter 19 Representing and Managing Risks in Strategy Maps and Balanced ScorecardsPART VII COMMUNICATION AND USE; Chapter 20 Telling the Story of your Strategy; Chapter 21 Managing with your Strategy Map and Revising your Strategy Map; Bibliography; Index. - For anyone involved in strategy and performance, Strategy Mapping for Learning Organizations is a detailed guide to developing, rolling out and managing strategy. It incorporates the latest strategic thinking on strategy maps and modern balanced scorecards. Illustrated by examples from both commercial and not for profit organizations, it explains the underlying thinking and techniques that help organizations to manage with greater flexibility and agility. Applying even the basic techniques in this book will move your balanced scorecard from an operational tool, to one of strategy and change. M
Emner
Sjanger
Dewey
ISBN
9780566088117

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