Quality management and benchmarking in the information sector : results of recent research

John Brockman (editor) ; Philip Brooks ... [et al.]
Bok · Engelsk · 1997

Annen tittel	Management de la qualité : lignes directrices pour la qualité en management de projet
Utgitt	London : Bowker Saur , c1997
Omfang	XVI, 432 s. : ill.
Emner	Benchmarking (Management) - Great Britain Information services - Quality control - Great Britain Libraries - Quality control - Great Britain Kvalitetskontroll bibliotek administrasjon standard
ISBN	1857391896