The Future of the Professions : How Technology Will Transform the Work of Human Experts.

Richard. Susskind
Bok · Engelsk · 2016 · Electronic books.

Omfang	1 online resource (363 pages)
Opplysninger	Cover -- THE FUTURE OF THE PROFESSIONS: How technology will transform the work of human experts -- Copyright -- Dedication -- Preface -- A Note from Richard -- A Note from Daniel -- As Co-Authors -- Acknowledgements -- Contents -- List of Boxes and Figure -- Introduction -- Our broad argument -- The professions as one object of study -- The structure of the book -- PART I: Change -- 1: The Grand Bargain -- 1.1. Everyday conceptions -- 1.2. The scope of the professions -- 1.3. Historical context -- 1.4. The bargain explained -- 1.5. Theories of the professions -- Alternative theories -- Exclusivity and conspiracy -- The influence of Karl Marx -- Returning to the grand bargain -- 1.6. Four central questions -- 1.7. Disconcerting problems -- 1.8. A new mindset -- 1.9. Some common biases -- 2: From the Vanguard -- 2.1. Health -- 2.2. Education -- 2.3. Divinity -- 2.4. Law -- 2.5. Journalism -- 2.6. Management consulting -- 2.7. Tax and audit -- 2.8. Architecture -- 3: Patterns across the Professions -- 3.1. An early challenge -- 3.2. The end of an era -- The move from bespoke service -- The bypassed gatekeepers -- Shift from reactive to proactive -- The more-for-less challenge -- 3.3. Transformation by technology -- Automation -- Innovation -- 3.4. Emerging skills and competences -- Different ways of communicating -- Mastery of data -- New relationships with technology -- Diversification -- 3.5. Professional work reconfigured -- Routinization -- Disintermediation and reintermediation -- Decomposition -- 3.6. New labour models -- Labour arbitrage -- Para-professionalization and delegation -- Flexible self-employment -- New specialists -- Users -- Machines -- 3.7. More options for recipients -- Online selection -- Online self-help -- Personalization and mass customization -- Embedded knowledge -- Online collaboration -- Realization of latent demand.. - 3.8. Preoccupations of professional firms -- Liberalization -- Globalization -- Specialization -- New business models -- Fewer partnerships and consolidation -- 3.9. Demystification -- PART II: Theory -- 4: Information and Technology -- 4.1. Information substructure -- 4.2. Pre-print and print-based communities -- 4.3. Technology-based Internet society -- 4.4. Future impact -- 4.5. Exponential growth in information technology -- 4.6. Increasingly capable machines -- Big Data -- IBM's Watson -- Robotics -- Affective computing -- 4.7. Increasingly pervasive devices -- 4.8. Increasingly connected humans -- 4.9. A fifty-year overview -- 5: Production and Distribution of Knowledge -- 5.1. The economic characteristics of knowledge -- 5.2. Knowledge and the professions -- 5.3. The evolution of professional work -- 5.4. The drive towards externalization -- 5.5. The liberation of expertise: from craft to commons? -- 5.6. The decomposition of professional work -- 5.7. Production and distribution of expertise: seven models -- The traditional model -- The networked experts model -- The para-professional model -- The knowledge engineering model -- The communities of experience model -- The embedded knowledge model -- The machine-generated model -- PART III: Implications -- 6: Objections and Anxieties -- 6.1. Trust, reliability, quasi-trust -- Trust -- Reliability -- Quasi-trust -- 6.2. The moral limits of markets -- Professional norms and market norms -- Sandel's arguments -- Responding to the objections -- 6.3. Lost craft -- Lessons from coffee-making -- Process or outcomes? -- Comparing human and machine performance -- 6.4. Personal interaction -- 6.5. Empathy -- 6.6. Good work -- 6.7. Becoming expert -- Maintaining a pipeline of experts -- What are we training young professionals to become? -- 6.8. No future roles -- 6.9. Three underlying mistakes.. - 7: After the Professions -- 7.1. Increasingly capable, non-thinking machines -- 7.2. The need for human beings -- The capabilities of professionals and machines -- Moral constraints -- 7.3. Technological unemployment? -- Hotdogs -- Three central questions -- 7.4. The impact of technology on professional work -- Technological unemployment in the professions -- Why we might be wrong -- 7.5. The question of feasibility -- The further problems of the 'commons' -- Arguments in favour of feasibility -- Exclusivity revisited -- Conclusion: What Future Should We Want? -- Bibliography -- Index.. - The Future of the Professions predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, we will neither need nor want doctors, teachers, accountants, architects, the clergy, lawyers, and many others, to work as they did in the 20th century.
Emner	Professional employees - Effect of technological innovations on.
Sjanger	Electronic books.
Dewey	303.4834
ISBN	9780191022401
ISBN(galt)	9780198713395