The phenomenology of customer delight : a case study of product evaluation
Andrew Douglas Burns
Bok Engelsk 2003
| Utgitt | [Cranfield] : Cranfield University , c2003
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|---|---|
| Omfang | VIII, 262 s. : ill.
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| Opplysninger | Avhandling (Ph.D.) - Cranfield University, 2003
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| Emner |
