The triple importance of service : an empirical study of service and product quality in the hospital - detaljert visning

The triple importance of service : an empirical study of service and product quality in the hospitality industry

Sigurd Villads Troye
Bok Engelsk 1995


Utgitt	Bergen : Foundation for research in economics and business administration , 1995
Omfang	47 s. : ill.
Opplysninger	Project no. 6350: "Betingelser for verdiskapning i reiselivet". - Elektronisk reproduksjon
Emner	reiseliv hoteller hotell restaurantdrift service produktkvalitet
ISBN	8272965755