Optimizing current practices in e-services and mobile applications /


toimittanut Mehdi Khosrow-Pour.
Bok Engelsk 2018
Omfang
366 sivua ;
Opplysninger
Beyond the embodied digital service encounter: the co-creation of a web service recovery -- Prioritizing the roles of control mechanisms in digital platform: an analytic hierarchy process approach -- User involvement in service innovation processes -- Technological advancements and distortion of notion of place: ontology of place and opportunities for applications -- E-services mobile applications and conjoint fMRI analysis -- Mobile application stickiness: why do mobile applications get deleted so quickly? -- Technology-based self-service banking quality dimensions, customer satisfaction, and loyalty: linkages and implications for management -- Innovativeness, privacy, and trust as determinants of electronic tax filing: an empirical investigation and new research agenda -- Terrestrial vs. online gamblers: an empirical study on their perceptions towards e-gambling -- E-health vs. online gamblers: an empirical study on their perceptions towards e-gambling -- E-health service model for Asian developing countries: a case of emergency medical service for elderly people in Thailand -- Privacy concerns and smartphone app purchase behavior in Malaysia -- A frame work for assessing websites quality: an application in the Iranian free economic zones websites -- Public services through multi-channel issues and challenges: a case from India.. - Examines issues in the production management, delivery, and consumption of e-services. Featuring coverage on a broad range of topics, such as marketing, management, social media, and entrepreneurship, this book is an important resource for professionals, researchers, academics, and industry consultants with an interest in the emergence of e-services.
Emner
ISBN
978-1-5225-5026-6

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