Handbook of CRM : achieving excellence in customer management
Adrian Payne
Bok Engelsk 2006 · Electronic books.
Utgitt | Amsterdam : Elsevier , 2006
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Omfang | XX, 438 s. : ill.
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Emner | Customer relations.
Business & Economics Commerce Marketing & Sales markedsføring kundebehandling kunderelasjoner customer relationship management |
Sjanger | |
Dewey | |
ISBN | 0750664371. - 9780750664370
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