Managing the work situation : a phenomenological approach to organization and management in a complex world of work
Lars Klemsdal
Bok · Engelsk · 2025
| Omfang | xii, 247 sider
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| Opplysninger | Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface and Acknowledgments -- Introduction -- Introduction -- Making Sense of Our Work Situations … -- … Becomes Organizations -- What Do We Need Managers For? -- A Phenomenological and Situation-Centric Approach to Organization and Management of Work -- A Working Life With an Excess of Expectations -- Theories and Concepts as Sensitizing Tools -- The Organization of the Book -- 1 A Working Life With an Excess of Expectations -- Introduction -- "The Regulation Society" -- Regulatory Ever in the Neo-Liberal State -- Standards and Standardization -- Hybridization of Accountability -- "Superdiversity" -- Diversity of Cultural Norms at Work -- Diversity in Occupational and Generational Norms -- Individualized Diversity -- From Complex Organizations to Complex Contexts of Work -- The Post-Bureaucratic Organization -- "The Self-Managing Organization" -- Delegation of Autonomy Or Responsibility? -- Isolation Through Digitalization -- Platform Organization and Gig-Situations -- Conclusion: Managing Work Situations With an Excess of Expectations -- Notes -- Part I Situations -- 2 Situational Sensemaking -- Introduction -- Palomar Makes Sense of a Situation at the Beach -- Retrospective Interpretation of Palomar's Many Senses of the Beach-Situation -- The Practical Situation: Projecting Specific Situations Onto General Contexts -- The Context Affords Possibilities for Projects -- Our Choice of Projects Is Projecting an Integrated Practical Situation to Handle -- The Social Situation: Framed Interpretations and Negotiations of What's Going On -- The Context as Multiple Layers of Frames -- Social Situations as a Working Agreement -- Differentiation of Practical and Social Situations.. - Conclusion -- Introduction -- The Concepts and Distinctions in the Book -- A Working Life With an Excess of Expectations -- Situational Sensemaking -- Practical and Social Situations -- Agency in Context: Immersive and Reflexive, Narrowminded Or Reflective -- The Context Vs the Situation -- Organization(s) as an Outcome of Situational Sensemaking -- Organization as an Input to Situational Sensemaking -- Managers and Management -- Situation Management -- Conclusion: A Theoretically Based, Practical Approach to Organization and Management -- References -- Index.. - Dialectics of Practical Projects and Socially Framed Interpretations and Negotiations -- Conclusion: Situations as Outcomes of Practical and Social Sensemaking -- 3 Agency in Context -- Introduction -- Making Sense of Home Care Service -- The Actor as For-Itself and In-Itself -- The Body as Context and in Situation -- Two Modes of Agency in Context: Immersive and Reflexive -- A Narrow-Minded Agent -- Reflexive Agency Revisited -- Conclusion: Agency at the Intersection of Actor and Context -- Notes -- 4 The Context of (Work)situations -- Introduction -- The Context of Situational Sensemaking in Four Regions -- The Experienced Embodied Self -- The Concrete Other(s) -- Normative and Technical Frameworks -- Physical and Material Environment -- Habitus -- Routines -- Social Practices -- Social Occasions -- Loose and Tight Contexts, Indeterminate and Determinate Situations -- Conclusion: The Context as Boundary Conditions of Possible Situations -- Part II Organization(s) -- 5 Organization as an Outcome of Situational Sensemaking -- Introduction -- The Career of Mildred Pierce as a Coincidentally Organized Project -- Organization With Others -- Aggregated Organization -- Unintended and Contra-Final Outcomes of Serial Aggregates -- The Construction Site as a Serial Aggregate -- The Negotiated Organization -- The Fused Project Organization -- Conclusion: Making Sense of the Organization as Aggregated, Negotiated, and Fused Individual Projects -- Notes -- 6 Organization(s) as Input to Situational Sensemaking -- Introduction -- Organization as a Collective Intentionality -- The Rise and Fall of the 'Parcleaners' as an Organization -- The Police and the Grocery Store as Collective Intentionality -- Acting On Behalf of the Formal Organization, Undermining the Collective Intentionality -- Formal Organization (As Decided Order).. - Formal Organization of Practical Order -- Formal Organization of Social Situations -- Formal Organization of Authority Binds Power -- Power to Get Things Done -- Power Over Or Trust Between? -- 'Purpose' and 'Primary Task' as Focus Points for Collective Intentionality -- Minimal Critical Specification Design as a Heuristic for Formal Organization -- Conclusion: Formal Organization as a Space for Situational Sensemaking? -- Part III Management -- 7 (De)coupling of Management and Managers -- Introduction -- Management as Administration And/or Leadership -- Leadership By Seduction -- What Managers Really Do -- Management as a Distributed Function -- The Scandinavian Experiments of Industrial Democracy -- Management as a Social Process -- Conclusion: Management Or Managers Or Both? -- 8 Managing the Organization of the New Town Hall -- Introduction -- The Town Hall Reform -- The Planning Phase -- The Implementation Process: Moving Into the New Town Hall -- The New Town Hall: A Context With an Excess of Expectations and Possibilities for Projects -- What Do We Really Need Managers For? -- Looking Back to Move Forward -- From Situational Sensemaking to Organizational Learning -- Conclusion: What Do We Need Managers for at the New Town Hall? -- 9 Situation Management -- Introduction -- The Problem of Management and Promise of Situation Management -- Increasing Reflexivity By Zooming in and Out -- Zooming in On the Situation at Hand: Further Articulations to Exploit -- Zooming Out On the Contextual Boundaries of the Work Situation -- The Dialectics of Reflexivity as Ongoing Processes of Zooming in and Out -- Management as a Position and Positioning -- The Qualities of the Formal Management Position for Exercising Situation Management -- Leading By Following Or How to Dance Tango -- Conclusion: Management By Following Rather Than Leading -- Notes.. - Managing the Work Situation outlines a perspective on how organization and management in the contemporary world of work happens as active everyday accomplishments by workers and managers, facing and handling complex work situations with an excess of expectations.
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| Emner | |
| Dewey | |
| ISBN | 9781032777306. - 9781032777740
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