Service design for emerging technologies product development : bridging the interdisciplinary knowledge gap /
Umar Zakir Abdul Hamid, Mari Suoheimo, editors
Bok · Engelsk · 2023
| Omfang | xviii, 328 sider : : illustrasjoner, diagrammer;
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| Opplysninger | Part I. Introduction. 1. Introductory chapter: Service design for emerging technologies product development / Umar Zakir Abdul Hamid and Mari Suoheimo -- 2. Product development challenges for emerging technologies and service design roles in addressing the issues / Umar Zakir Abdul Hamid and Mari Suoheimo -- Part II. Frameworks and research lenses for service design in emerging technologies product development. 3. Historical perspectives on service design and technology / Mari Suoheimo, Paola Trapani, and Satu Miettinen -- 4. Macro-trend study under service system: Preliminary research in service innovation and emerging technology / Sheng-Hung Lee, Maria C. Yang, Olivier L. de Weck, Chaiwoo Lee, Joseph F. Coughlin, and Eric Klopfer -- 5. A proposed transformation service design research framework for underserved settings / Retha de la Harpe and Oluwamayowa Ogundaini -- 6. Service prototypes as the setting for product innovation agenda / Aguinaldo dos Santos, Johan Blomkvist, and Alessandra Caroline Canfield Petrecca -- 7. Service design for medical devices / Ilkka Juuso and Tapio Seppänen -- 8. AI service model for an airline ecosystem: A systemic design and thematic approach to service-dominant logic: Examining state-of-the-art technologies for service centricity / Vássil Rjsé, Taida Sadeq, and Satu Miettinen -- 9. Service design for older adults using smart digital appliances: Person-centred service design 4.0 -- Part III. Organizational transformations and management for practicing service design. 10. Organizational transformation through in-house service design: A case study of a multinational manufacturing corporation / Krista Korpikoski and Satu Miettinen -- 11. The challenges of in-house service design in organizational transformation: A case study of a multinational manufacturing corporation / Krista Korpikoski -- 12. Designing human and artificial intelligence interactions in industry X / Stefan Walter --. - Part IV. Case studies on the service design for emerging technologies applications. 13. Service design methods for the design of smart surfaces / Jonna Häkkilä, Markus Löchtefeld, Damien Brun, and Ashley Colley -- 14. A product-service system design approach for the frame innovation of civil airlines catering / Paola Maria Trapani, Ke Ma, and Mo Jiao -- 15. Toward adaptive homes through transdisciplinary co-design: Case SmartLab / Harri Hahkala, Toini Harra, and Leila Lintula -- 16. Co-designing person-centered eHealth information services: The case of maternal health care in Kenya / Danny R. Nyatuka and Retha de la Harpe.. - The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compared to the previous industrial transformations that the world has seen which relied on mechanical innovations, the ongoing FIR is seeing software and data-driven products as the foundation. Apart from that, topics such as circular and sustainable economy as well as climate change are also disrupting the industrial ecosystem. For a viable and successful productization of emerging technologies, collaborations between interdisciplinary stakeholders are a necessity. One of the elements that has been identified to facilitate this collaboration is service design. This book aimed to provide comprehensive service design discussions for practitioners in different fields and sectors. The aim is to bridge the knowledge gap between experts in academia, business and product development, among many others, to provide a unified understanding of the importance of service design for the productization of emerging technologies. The book consists of an overview of emerging technologies product development and service design, as well as perspectives from different sectors of the industry. The book is expected to benefit multi-disciplinary researchers, practitioners and general audiences with interests in Service Design for Emerging Technologies. Bridges the knowledge gap between interdisciplinary practitioners about Service Design for emerging technologies productization; Discusses Service Design from different perspectives and angles; Features articles from distinguished global Service Design Experts
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| Emner | |
| ISBN | 978-3-031-29305-4
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