Operations management : processes and supply chains /
Lee J. Krajewski
Bok · Engelsk · 2022
| Medvirkende | |
|---|---|
| Omfang | 688 sider : : illustrasjoner ;
|
| Utgave | Global edition.. - Thirteenth edition.
|
| Opplysninger | Authorized adaptation from the United States edition, entitled Operations Management: Processes and Supply Chains, 13th Edition, ISBN 978-0-136-86093-8 by Lee J. Krajewski and Manoj K. Malhotra, published by Pearson Education ©2022.. - Using operations to create value: -- Apple Inc. -- Role of operations in an organization -- A Process view -- A Supply chain view -- Operations strategy -- Competitive priorities and capabilities -- Trends and challenges in operations management -- Fourth industrial revolution (Industry 4.0) -- Developing skills for your career -- Supplement A: Decision making: -- Break-even analysis -- Preference matrix -- Decision theory -- Decision trees -- Part 1: Managing processes -- Process strategy and analysis: -- CVS Pharmacy -- Process structure in services -- Process structure in manufacturing -- Process strategy decisions -- Strategic fit -- Strategies for change -- Defining, measuring, and analyzing the process -- Redesigning and managing process improvements -- Quality and performance: -- Lego -- Costs of quality -- Total quality management and six sigma -- Acceptance sampling -- Statistical process control -- Process capability-- International quality documentation standards and awards -- Systems approach to total quality management -- Lean systems: -- Nike, Inc. -- Continuous improvement using a Lean systems approach -- Strategic characteristics of Lean systems -- Designing Lean system layouts -- The Kanban system -- Value stream mapping -- Operational benefits and implementation issues -- Capacity planning: -- 3M -- Planning long-term capacity -- Capacity timing and sizing strategies -- A systemic approach to long-term capacity decisions -- Tools for capacity planning -- Supplement B: Waiting lines: -- Structure of waiting-line problems -- Using waiting-line models to analyze operations -- Waiting lines and simulation -- Decision areas for management -- Constraint management: -- Microsoft Corporation -- The theory of constraints -- Managing bottlenecks in service processes -- Managing bottlenecs in manufacturing processes -- Applying the theory of constraints to product mix decisions-- Project management: -- Burj Khalifa -- Defining and organizing projects -- Constructing project networks -- Developing the project schedule -- Analyzing cost-time trade-offs -- Assessing and analyzing risks -- Monitoring and controlling projects -- Part 2: Managing customer demand -- Forecasting: -- Starbucks -- Managing demand -- Key decisions on making forecasts -- Forecast error -- Judgement methods -- Causal methods: linear regression -- Time-series methods -- Big data and the forecasting process -- Inventory management: -- Ford's smart inventory management system (SIMS) -- Inventory trade-offs -- Types of inventory -- Inventory reduction tactics -- ABC analysis -- Economic order quantity -- Continuous review system -- Periodic review system -- Supplement C: Special inventory models: -- Noninstantaneous replenishement -- Quantity discounts -- One-period decisions -- Operations planning and scheduling: -- Cooper Tire and Rubber Company-- Levels in operations planning and scheduling -- S&OP supply options -- S&OP strategies -- Spreadsheets for sales and operations planning -- Workforce and workstation scheduling -- Supplement D: Linear programming: -- Characteristics of linear programming models -- Formulating a linear programming model -- Graphic analysis -- Computer analysis -- The transportation method -- Resource planning: -- Philips -- Material requirements planning -- Master production scheduling -- MRP explosion -- Enterprise resource planning -- Resource planning for service providers -- Part 3: Managing supply chains -- Supply chain design: -- Amazon.com -- Creating an effective supply chain -- Measuring supply chain performance -- Strategic options for supply chain design -- Mass customization -- Outsourcing processes -- Supply chain logistics networks: -- Airbus SAS -- Factors affecting location decisions -- Load-Distance method -- Break-Even analysis -- Transportation method-- Geographical information systems -- Warehouse strategy in logistics networks -- A Systemic location selection process -- Supply chain integration: -- Oasis of the Seas -- Supply chain disruptions -- Supply chain risk management -- Cloud computing and blockchains -- New service or product development process -- Supplier relationship process -- Order fulfillment process -- Customer relationship process -- Supply chain sustainability: -- Coca-Cola -- The three elements of supply chain sustainability -- Reverse logistics -- Energy efficiency -- Disaster relief supply chains -- Supply chain ethics -- Managing sustainable supply chains -- Appendix: Normal distribution.. - "A college textbook in operations management covering all new technologies and innovations with case studies, examples, exercises and solved problems"--
|
| Emner | |
| Dewey | |
| ISBN | 1-292-40986-X. - 978-1-292-40986-3
|