Ongoing crisis communication : planning, managing, and responding /
W. Timothy Coombs
Bok · Engelsk · 2019
| Omfang | xvii, 235 sider ;
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| Utgave | Fifth Edition ; International student edition
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| Opplysninger | Revidert utgave av 2015-utgaven. - A need for more crisis management knowledge -- Risk as the foundation for crisis management and crisis communication -- The crisis mitigation process : building crisis resistant organizations -- Crisis preparing: Part I -- Crisis preparing: Part II -- Recognizing crises -- Crisis responding -- Postcrisis concerns -- Epilogue -- Appendix: possible case studies -- References -- Index -- About the author.. - "Providing an integrated approach to crisis communication that spans various disciplines and the entire crisis management process, the fifth edition of Ongoing Crisis Communication uses a three-stage approach to crisis management – pre-crisis, crisis and post-crisis. W. Timothy Coombs draws on first-hand experience in the field, explaining how crisis management can prevent or reduce the threats of a crisis and providing guidelines for how best to act and react in an emergency situation. The fifth edition includes new coverage of social media, social networking sites and terrorist threats and draws upon recent work from management, public relations, organizational psychology, marketing, organizational communication, and computer-mediated communication research."--Publisher
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| Emner | Communication in management.
Crisis management. krisekommunikasjon kriseplanlegging kriseledelse kriseleiing |
| Dewey | |
| ISBN | 9781544328690. - 9781544331959
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