| |
|---|
| Omfang
| 224 sider : illustrasjoner
|
|---|
| Opplysninger
| A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
|
|---|
| Emner
| |
|---|
| Dewey
| |
|---|
| ISBN
| 9063695438. - 9789063695439
|
|---|
