
Cognitive systems engineering : the future for a changing world
edited by Philip Smith, Robert R. Hoffman
Bok · Engelsk · 2018
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Omfang | xxx, 356 sider : illustrasjoner (noen i farger), kart, diagrammer
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Opplysninger | Part. I. The Evolution and Maturation of CSE: 1. Introduction / Philip J. Smith and Robert R. Hoffman -- 2. Many paths, one journey : pioneers of cognitive systems engineering / Robert R. Hoffman -- 3. On the origins of cognitive systems engineering : personal reflections / David D. Woods -- 4 Medication reconciliation is a window into "ordinary" work / Richard I. Cook. Part. II. Understanding complex human-machine systems: 5. Engineering the morality of cognitive systems and the morality of cognitive systems engineering / P. A. Hancock -- 6. Understanding cognitive work / Penelope Sanderson. Part III. Designing effective joint cognitive systems: 7. Adaptation in sociotechnical systems / Shawn A. Weil, Jean MacMillan, and Daniel Serfaty -- 8. A taxonomy of emergent trusting in the human-machine relationship / Robert R. Hoffman -- 9. Improving sensemaking through the design of representations / John B. Flach and Kevin B. Bennett -- 10. Making brittle technologies useful / Philip J. Smith -- 11. Design-induced error and error-informed design : a two-way street / Nadine Sarter --12. Speaking for the second victim / Sidney W. A. Dekker -- 13. Work, and the expertise of workers / Amy R. Pritchett -- 14. Designing collaborative planning systems : putting joint cognitive systems principles to practice / Emilie M. Roth and five others -- 15. The FireFox fallacy : why intent should be an explicit part of the external world in human automation interaction / Christopher A. Miller -- 16. A one-day workshop for teaching cognitive systems engineering skills / Gary Klein, Laura Militello, Cindy Dominguez, and Gavan Lintern -- 17. From cognitive systems engineering to human systems integration : a short but necessary journey / Lawrence G. Shattuck. Part IV. Integration: 18. Future directions for cognitive engineering / Zarrin K. Chua. - This volume provides an exceptional perspective on the nature, evolution, contributions and future of the field of Cognitive Systems Engineering (CSE). It is a resource to support both the teaching and practice of CSE. It accomplishes this through its organization into two complementary approaches to the topic. The first is an historical perspective: In the retrospections of leaders of the field, what have been the seminal achievements of cognitive human factors? What are the "lessons learned" that became foundational to CSE, and how did that foundation evolve into a broader systems view of cognitive work? The second perspective is both pedagogical and future-looking: What are the major conceptual issues that have to be addressed by CSE and how can a new generation of researchers be prepared to further advance CSE? Topics include studies of expertise, cognitive work analysis, cognitive task analysis, human performance, system design, cognitive modeling, decision making, human-computer interaction, trust in automation, teamwork and ecological interface design. A thematic focus will be on systems-level analysis, and such notions as resilience engineering and systems-level measurement. The book features broad coverage of many of the domains to which CSE is being applied, among them industrial process control, health care, decision aiding and aviation human factors. The book’s contributions are provided by an extraordinary group of leaders and pathfinders in applied psychology, cognitive science, systems analysis and system design. In combination these chapters present invaluable insights, experiences and continuing uncertainties on the subject of the field of CSE, and in doing so honor the career and achievements of Professor David D. Woods of Ohio State University
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ISBN | 978-1-4724-3049-6
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