| Medvirkende
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| Utgitt
| Chicago : American Library Association , 2008
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| Omfang
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| Opplysninger
| The continuous improvement approach -- Identify library processes and assess their importance and condition -- Standardize the process -- Measure process performance -- Rapidly improve the process -- Manage process improvement throughout the library system.
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| Emner
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| Dewey
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| ISBN
| 0838909523. - 9780838909522
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