Quality health care : a guide to developing and using indicators /
Robert C Lloyd
Bok · Engelsk · 2019
| Omfang | xvii, 368 sider : : illustrasjoner
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| Utgave | Second edition.
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| Opplysninger | Setting the context for measurement -- Why are you measuring? -- Measuring the voice of the customer -- Milestones in the quality measurement journey -- Organizing indicators into a strategic dashboard -- Tapping the knowledge that hides in data -- Overcoming numerical illiteracy -- Understanding variation with run charts -- Understanding variation with Shewhart charts -- Applying quality measurement principles.
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| Emner | |
| Dewey | |
| ISBN | 1284023079. - 9781284023077
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